Hypothetical interview questions put you in an imaginary situation and ask how you’d react. They are similar to role plays. Interviewers ask these types of questions to assess your problem-solving skills, how quickly you can think on your feet and how clearly you express yourself. Questions will often begin with “Imagine you are…” and are designed to assess your thought process rather than extract ‘right’ or ‘wrong’ answers.
These questions also help recruiters put candidates on an even playing field, since the same hypothetical situation can be proposed and candidates’ answers can be assessed against each other.
How to prepare for a hypothetical
You might think it would be difficult to prepare for hypothetical questions, but that isn’t necessarily the case. Questions usually revolve around solving a work-related problem, so it can help to think about possible issues that could arise in the role you’re applying for. Depending on the role, the question might focus on:
Resolving a customer complaint or issue.
Addressing a case of employee theft or misconduct.
Getting to the bottom of employee conflict.
Missing an important deadline.
Dealing with an aggressive customer.
Working with team members who aren’t pulling their weight.
Being passed over for promotion or additional responsibility.
Once you’ve come up with some potential situations, the next step is to think about how you’d resolve them and why you’d take that approach. Drawing on past experience to describe a similar situation you’ve faced and how you reacted is a good way to respond. This shows the interviewer that you’ve ‘been there, done that’ and worked successfully in a similar scenario. You also shouldn’t be afraid to mention things you wouldn’t do.
Tips for answering a hypothetical question
Don’t feel pressured to rush your answer: Take a few seconds to gather your thoughts and resist the temptation to blurt out the first thing that comes to mind. The interviewer is testing your problem-solving skills and wants to see reasoned thinking.
Clarify if you’re not sure: Don’t be afraid to ask questions if you need further explanation. Asking a question or two can also buy you a little thinking time.
Stay on point: Try not to ramble or go off on tangents. Tell your story in a structured way, with a beginning, middle and end. Come to the conclusion naturally with a clear description of your desired outcome or result.
Don’t think there is a definitive right answer: Discussing your approach – where you’d start, what you’d think about, who you’d talk to, what steps you’d take, etc. – is sometimes better than trying to provide an answer or resolution. The interviewer isn’t necessarily asking you to solve the problem for them – they want to know how you would approach it.
Use your own history: Consider preparing some examples focused on common skills such as problem solving, communication, people skills and customer service, as well as general challenges you’ve faced. When a question is posed, you may be able to draw on one of your prepared examples and adapt it to suit the hypothetical situation. You can then say “I actually faced a similar situation and was able to do XYZ.” Again, this shows that you have relevant experience.
It might seem impossible to prepare for hypothetical questions, but by analysing the job description, you can get a sense of what an interviewer might ask. What are the focus areas for the role? If it’s heavy on customer service, you might be asked how to resolve a complaint; if deadlines are important, you may need to explain how you’d handle a missed deadline; if you’re leading people, you might have to discuss handling a conflict. Take time to prepare some thoughts and examples, and boost your chances of success.
The way organisations hire employees is constantly evolving. The job interview process is significantly different from what it was 10 years ago, and we’re betting it will be vastly different again 10 years from now. While many recruiters agree that the traditional face-to-face interview is still an essential part of recruitment, some say there are better ways.
Here are six types of job interviews you might experience, with an overview of what to expect and some tips on ensuring success.
Interview Type 1: Assessment centre: This is an extended period of interviews, tasks and assessment exercises, organised by recruiters for groups of candidates. This format is often used for graduate roles where an employer is looking for a larger cohort of candidates. It’s also often used for call centres or project-type roles where a group of people need to be hired for the same type of role starting on the same date. An assessment centre is usually run over several hours – sometimes up to a day – and includes several components such as a presentation from the employer, group exercises and problem-solving tasks, individual exercises, aptitude/psychometric tests, a one-on-one interview, role-plays and simulation exercises.
Assessment centres are a reliable way for employers to gain a well-rounded picture of you as a candidate. To stand out in this type of interview, it’s important to remember that you are constantly being assessed. Interact with others and get involved with the activities, but be yourself and be careful not to dominate situations. Prepare by reading any information the employer sends, practising any parts you can, and making sure you’re well rested – they can be mentally tiring!
Interview Type 2: The sequential interview: This consists of several interviews in succession but with a different interviewer each time. These can also be tiring, not to mention repetitive. Even though you will be interviewed by different people, you may be asked the same questions. Alternatively, each interviewer may ask questions to test different sets of competencies. No matter how many times you have to repeat yourself, be consistent and enthusiastic each time. Gather as many details about the overall process and your interviewers beforehand. If you know the names of your interviewers, prepare a couple of questions relevant to their area of expertise.
Interview Type 3: Problem-solving or case interview: Employers use this style to test candidates’ analytical ability and communication skills. In this type of interview, you will be presented with a problem to solve. You’re not necessarily expected to arrive at the ‘correct’ answer. The interviewer is more interested in your thought process and how you reach your conclusion. They will be assessing your ability to break a problem down and think logically under pressure to solve it. These types of scenarios can also be included in assessment centre format (see above) where you might be expected to solve the problem as part of a team.
Interview Type 4: Panel interview: A panel interview is where one candidate is interviewed by several individuals, and it’s used when an employer wants multiple opinions on who to hire. Panel interviews vary in style, but they’re generally quite formal and will probably include behavioural based questions. Try to remember each interviewer’s name and use it throughout the process. When answering a question, focus on the person who asked the question, but make eye contact with the others. If two or more interviewers ask a similar question, be patient and simply restate your answer using slightly different phrasing.
Interview Type 5: Soft-skills assessments: Personality profile tests have been used by recruiters for many years now. Other tests that measure attitudes, people skills, social skills, emotional/social intelligence and other desired qualities are also becoming more common. These comprehensive tests provide a more realistic view of a candidate’s personality than a recruiter can get from a traditional interview. Some employers will create an ideal employee profile based on high-performing current employees, then use that to assess and rank candidates. You will often be asked to complete these tests online before other evaluations, because this allows organisations to assess larger numbers of candidates faster. In other scenarios, your soft skills may be assessed in person. It’s difficult to ‘practise’ acing a soft skills assessment. Understanding what soft skills are required for the role and highlighting your capacity in these areas during the interview is key. Being able to cite examples demonstrating your competence is helpful. Think about projects or examples where you’ve demonstrated strong communication, critical thinking, decision making, time management, team work, problem-solving skills, and the like.
Interview Type 6: Informal interviews: These aren’t especially new but they’re rising in popularity. Casual settings put people at ease and many recruiters believe they provide a more realistic snapshot of a candidate’s personality than traditional interviews. For example, inviting a candidate out for coffee or lunch and then watching how they interact with waiters or assessing reactions to certain situations can present a truer picture of personality, tolerance, resilience and ability to handle problems. Prepare for this type of interview in the same way you would a traditional interview. Research the company and its products and services, challenges, achievements and competition. Be ready to discuss your background, accomplishments and long-term goals and have some examples or success stories prepared that relate to the role.
There is no doubt that the job-interview process is changing, thanks to new approaches that help organisations get to know candidates better, measure skills more objectively and make smarter hiring decisions. Understanding the different types of job interviews and what to expect is your first step to success.
Do you feel ready for the different types of job interviews conducted today? If you’d like some help preparing for a job interview, so you can build your confidence and increase your success rate, take a look at our Interview Training and Coaching Services.
Finding a job is a bit like a sales process. You are the candidate but you’re also the product – with features, benefits and great potential! So it’s important to position yourself well. Having an ‘elevator pitch’ about yourself as a job candidate can be hugely helpful. It lets you sum up your value and expertise in a compelling way – and then deliver it quickly and succinctly.
The idea of an elevator pitch is said to come from the old Hollywood studio days, when a screenwriter would catch an unsuspecting executive on an elevator ride and quickly pitch their idea. But have you ever thought about having your very own career elevator pitch?
Having a great pitch is important for a number of reasons. Imagine finding yourself in an elevator (or a coffee queue) with the hiring manager of the job you’ve always dreamed of. What would you say? It’s also a good way to start the conversation in a face-to-face interview or during a phone screen. Being able to clearly and succinctly articulate who you are, what you’ll bring and what you want from your next job is an essential job-search skill.
Creating your pitch
Below are some steps to follow that will help you develop a concise pitch that’s focused on your background and immediate goals, but also shows value in what you offer. Writing down your elevator pitch helps you get it right. Reading it out loud helps you refine it and ensure it rolls off the tongue.
Who are you? Start by introducing yourself with your full name and a pleasantry such as, “Thanks for seeing me” or “It’s great to meet you!”
What do you do? Provide a brief summary of what you do and where you’ve come from. You should include the most relevant information to the role you’re pitching for. That might include qualifications, work experience, personal attributes, and/or other specialties. If you’re not sure what to include at this point, just write everything down that comes to mind and refine it later.
What do you want? Explain what you’re looking for. You might ask for the job, request some advice about a role or organise a meeting to discuss next steps. The ask should include why you’d be a good fit. You want to get your message across about what you’re looking for, but you also want to convey what’s in it for them (the recruiter).
Now read back over what you’ve written and trim it down to 75–100 words. Delete any words that feel clunky or distract from your main point. Make it relevant, concise and easy to understand with no industry jargon.
Delivering your pitch
Talk with confidence and make it conversational. Don’t speak too fast and try not to sound rehearsed.
By memorising a general outline or key points, you’ll be able to modify your pitch to suit the situation. When you’re going for a job interview, review the job ad or role description and make sure you know your pitch in relation to that role.
If you’re approaching someone outside of an interview, there’s a chance they won’t be open to your pitch. If that’s the case, stop and ask if you can call or email them instead.
Examples of an elevator pitch
In a job interview, my pitch might look something like this (after the introductions): “Thanks so much for seeing me today – I was thrilled to get the call. I’ve been with Katie Roberts Career Consulting for more than 10 years, during which time I’ve helped more than 1,500 people search for a new role. My background is in marketing communications and I’ve also worked on the Katie Roberts blog and newsletter for almost six years now. When I saw this role combining marketing and career consultancy, I was very excited. I’d love the opportunity to leverage my marketing skills and career market understanding to develop your new website further.”
If I bumped into someone whose company I’d like to work for, it might look more like this: “Hi, my name is Belinda. It’s great to meet you! I’ve been following you on Instagram for some time now. I’m a career consultant with 10 years’ experience helping people develop their LinkedIn profiles and prepare complex job applications. I’ve also worked on a leading career advice blog for almost six years, and held a number of senior marketing communications roles before that. I’ve seen your website and love the fresh, innovative concepts. I think my background could work really well for you. Would you mind if I called you next week to talk about how I might be able to help you?”
Great job seekers know their career elevator pitch and how to customise it depending on who they’re talking to. Spend some time getting yours right and you’ll boost your job-search efforts and strengthen your personal brand.
If you’d like some help preparing for a job interview, so you can build your confidence and increase your success rate, take a look at our Interview Training and Coaching Services.
The next instalment in our ‘How to answer’ series looks at the question “Why are you leaving your current job?”. Some people dread being asked this question, but you should prepare for it since it’s commonly asked. While it’s easy to list the things you don’t like about your current role, the most effective response focuses on the positives and uses the question as an opportunity to explain why you’re perfect for the job.
This is a commonly asked question – and one that many people are unsure how to answer. The top thing to keep in mind is to make it positive yet honest. Your response should focus on the fact that you are seeking new or greater opportunities, responsibilities and/or challenges. If you’re trying to secure a role in a different industry, you should mention that and the reasons why.
If you were involved in a redundancy, say so. It’s best to be honest and simply say something like, “Unfortunately the company undertook a complete restructure and as a result of that my position was made redundant.”
Try framing your answer around the following positive reasons for moving on:
Seeking new challenges.
Desire to learn – gain new or grow existing skills and expertise.
Desire to take on more responsibility.
Changing career and/or industry.
Looking for better career growth opportunities.
Using recently completed study in a different area.
Company restructure changed your job focus and now it doesn’t align with your interests.
A need or desire to relocate.
Desire for a shorter commute to work.
When responding, be enthusiastic, gloss over negatives and use the question as an opportunity to talk about the company you’re interviewing with. Show your knowledge and understanding about the role, the company, its customers and the market. For example, “I’ve learnt a lot about XYZ at [current/former organisation] and I’d like to now extend that at a company like [new organisation]. I know [new organisation] is moving into new markets, and that really interests me since I have spent a lot of time building expertise in that area. I’d like to leverage that while increasing my understanding of …”
You could also use the question as an opportunity to demonstrate specific interest in this role by saying something like: “I’ve enjoyed working on some really interesting projects with a great team in my current role, but this new opportunity aligns perfectly with the direction I’d like to take my career in.”
Remember: answer the “Why are you leaving your current job?” question in a positive way. Be honest but look to the future. Work out a response that includes something about the role you’re going for, the market it’s in, and/or possibly the company direction. Use it as an opportunity to talk about your previous accomplishments and how you hope to build on them in the future.
Do you struggle with answering questions like this during interviews? If you’d like some help preparing for a job interview, so you can build your confidence and increase your success rate, take a look at our Interview Training and Coaching Services.
Traditional job-interview approaches can be a poor predictor of actual performance, according to some studies – so is the process set to change? From virtual reality to job auditions to a bigger focus on soft skills, find out which interview techniques are rising in popularity and what the future of job interviews looks like.
The way organisations find and hire employees is constantly evolving – it looks very different today from how it looked 10 years ago. Most global companies regularly explore new approaches, with changes in recent years mostly thanks to technology. While most recruiters agree that the traditional face-to-face job-interview process is still an essential part of recruitment, some say there’s a general bias problem that can favour charismatic interviewees. After all, some people are naturally better at selling themselves – they’re more articulate, engaging and confident – but that doesn’t necessarily mean they’re the best person for the role.
Here are five job-interview trends that are being seen more frequently and are helping to shape the future of the job interview:
Soft-skills assessments: Personality profile tests have been used by recruiters for years. What’s emerging now are other tests that measure attitudes, people skills, social skills, emotional and/or social intelligence and other desired qualities. Candidates can complete these tests online before other evaluations, which means companies can assess larger numbers of candidates faster. Employers can also create an ideal employee profile based on high-performing current employees, then use that to assess and rank new candidates. These comprehensive tests reduce bias while providing a more realistic view of a candidate’s personality than a recruiter can get from a traditional interview.
Job auditions: This involves throwing candidates into their potential future work environment to assess how they’ll actually perform in the job. Job auditions can be conducted in different ways – one full day of work, multi-week trial periods, talent identification events – but the goal is the same. They help companies better understand candidates’ skills and traits in real-world situations relevant to the job they’ll be performing. It’s also a great way for the candidate to assess the culture and potential fit of the organisation.
Casual meetings: These aren’t especially new but they’re rising in popularity. Casual settings put people at ease and many recruiters believe they provide a more realistic snapshot of a candidate’s personality than traditional interviews. For example, watching how candidates interact with waitstaff or assessing how they react to situations around them can paint a much truer picture of personality, tolerance, resilience and ability to handle problems.
Virtual reality (VR): While relatively new technology, VR is being used across many areas of business, including recruitment. Companies use VR to measure skills, showcase their culture and appeal to younger talent. For example, Commonwealth Bank of Australia (CBA) created a Virtual Reality Career Experience that allowed candidates to get a feel for the types of projects employees worked on. It also enabled CBA to assess candidate skills. Showcased at university careers expos, it presented candidates with various challenges that required them to make decisions, all with corresponding benefits and consequences. It proved so popular that CBA created a virtual reality app and released it to the world. The British Army has also used VR to allow candidates to experience four scenarios: tank driving, parachuting, mountaineering and combat training. After testing it at various events, they saw a 66% increase in recruitment applications.
Video interviews: These have been around for some time, but with video conferencing, ‘on-demand’ and ‘one-way’ video now more widespread, more recruiters are using them. The benefits are obvious: it’s more convenient and creates more familiarity than a phone call; it lets busy passive candidates record at their convenience; it allows anxious candidates to settle their nerves in a familiar environment; it’s more efficient for recruiters to review larger numbers of candidates; and it lets recruiters easily screen remote talent. Video interviews are particularly useful for roles where communication and presentation are crucial, such as sales or account management. For example, KPMG Australia now uses one-way video interviews to more effectively screen large numbers of graduates for client-facing roles.
The job-interview process is changing, thanks to new approaches that help organisations get to know candidates better, measure skills more objectively and make better hiring decisions. But these trends don’t just benefit employers. They also mean you’re more likely to be hired into a job you really want and that you’re highly suited to. It’s a win-win. Are you ready for the job interview of the future?
If you’d like some help preparing for a job interview, so you can build your confidence and increase your success rate, take a look at our Interview Training and Coaching Services.
Our new ‘How to answer’ series proved popular last month, when we looked at how to respond to the interview question, “Tell me about yourself”. This month’s question – “Why should we hire you?” – is just as important, and can be just as tricky to answer. You’ll need to prepare a compelling summary of why they should hire you, while remaining flexible enough to think and respond on the spot.
An interviewer’s main purpose is to collect information on candidates to help make the best decision about who to hire. They may ask this question in several ways, but your response will provide the same outcome. Examples include:
Why should we hire you?
Why are you the best candidate for the job?
Why are you the right fit for the position?
What would you bring to the position?
Even if you don’t get asked this question specifically, you should try to communicate the key reasons they should hire you throughout the interview. If you are asked this question, you’ll have a great opportunity to present a concise sales pitch describing what you offer. You’re usually being hired to solve a problem or address a requirement. The better you demonstrate how you’re going to do that, the more chance you’ll have of getting the job. Follow our step-by-step process to prepare.
Create a pitch. Identify the skills, qualifications and experience you need to succeed in the role, and relate them back to yourself. Do this by reviewing the job description and highlighting key requirements, including qualifications, specialist technical skills, experience, soft skills and personality traits. Then match them with the qualities you possess. Select three of your strongest areas and make these the core of your answer. When you’re developing your pitch, focus on the positives and keep linking your response back to the company and the position.
Research the organisation. Once you’ve identified the personal and professional capabilities you need to highlight, do some research on the company. Pay particular attention to social media accounts since this is where you’ll get a better understanding of company culture. This is important because employees who are a good cultural fit are more likely to feel satisfied in their jobs. This generally leads to higher retention rates, and since recruitment is a costly and time-consuming exercise, organisations tend to hire based on shared values and cultural beliefs.
Tell stories. Stories paint a picture and a picture paints a thousand words! Rather than simply stating you have a particular skill or personality trait, support it with a story that ‘shows’ rather than just ‘tells’. For each of the points you highlighted above, think of a time you used that skill or trait to achieve a positive result. Structure your story using the STAR formula to ensure you cover all the important areas, and make sure your examples end with a positive outcome or result. (Want more tips on using storytelling to engage and persuade in the workplace? Take a look at our previous blog post.)
Think beyond the obvious. You know you’re up against candidates who are likely to be just as qualified and experienced as you, so work out what you offer that others don’t. By thinking outside the job description, you can demonstrate how you’re a better candidate. Highlighting unique traits or experiences will set you apart. This is key in a competitive job market.
Solve a problem. If you’ve researched the company well, you may identify a specific need or problem that’s driven this round of recruitment. Try to demonstrate previous success in a similar situation, or simply articulate an approach or an idea about how you’d begin to solve the problem.
“Why should we hire you?” is an important question to answer well, but try not to overthink it. While it’s a good idea to practise your pitch so you can deliver it smoothly, you don’t need to memorise it word for word or it will sound forced. Have a general idea of what you’d like to say, but remain open to addressing additional issues or information that arises during the interview. Talk for no longer than two minutes and aim to cover three main points.
Do you struggle with answering questions like this during interviews? If you’d like some help preparing for a job interview, so you can build your confidence and increase your success rate, take a look at our Interview Training and Coaching Services.
Asking your own great questions during a job interview will not only give you a feel for whether you actually want to work there, but the recruiter will also think more positively of you. Formulating some questions before the interview to ensure you’re well prepared is the best approach.
Whether you’re looking for your first job, or your tenth, asking insightful questions in an interview is a must. It shows confidence, preparedness and professionalism, and is something the recruiter will be keen to explore with you.
Having a pre-prepared list is a great idea, however usually the best questions will be driven by your conversation in the interview, so don’t be afraid to jot down notes as you go. These notes will help you formulate relevant and insightful questions that relate specifically to the interview and the role. Use your pre-prepared questions as the basis – while ensuring relevance to the conversation you’ve had. Here are some questions to get you started:
Show interest: Do your homework and find out about the company. Devise questions that relate to recent news or events. Start your question by saying “I read about XYZ and wanted to find out more about how that impacts this role”.
Training & development: Ask about the company’s policy on professional training and education, formal mentoring or coaching, and attendance at workshops and seminars. Great companies want to hire people dedicated to personal and professional growth so show it’s important to you. “What opportunities will I have to learn and grow?”
Strategic plans: Ask about the company’s strategic plan, or better yet, have some idea from your research, and ask how it fits with this role/department. “What are the company’s goals for the next five years?” “How does this role contribute to that?” “What are the biggest opportunities/threats facing the company right now?”
Structure: Ask why the person is leaving the role OR for a newly created role, where the work has come from. It is helpful to know if you will be stepping into someone else’s shoes or paving your own way in a new role. It also helps you understand any career path opportunities and/or blocks. “Why is the position vacant?” If the previous employee left, ask why they left. “Did they leave for another organisation, were they made redundant or promoted?”
Culture: Ask about the turnover rate on the team or the organisation to find out if it’s unusually high (a worry)? “What is the current staff turnover rate (in the team or in the company)?” Or ask straight out “What is the company culture like? What is your favourite thing about working for the company?”
Performance: Ask about the performance review processes, and whether there are any KPIs/targets upon which the role is evaluated. “How is success measured in this role?” Find out what the role expectations are for the first 6 or 12 months. “What would you want to see me accomplish in the first six months?” “What are some of the challenges that the predecessor faced in this role?”
Your suitability for the role: Ask the interviewer if there is anything else they’d like to know about you – or whether they have any hesitations about you being able to do the job. Don’t be frightened of this one – it’s great feedback for you personally and if there are uncertainties you might be able to dispel them. “Is there anything that makes you doubt I would be a great fit for this position?”
Next steps: Ask what will happen next, how long the decision is likely to take and whether you might be required for another interview. “What are the next steps in your recruitment process?” “What’s the timeline for making a decision?”
Focus your questions on the role, company, its strategic focus, general direction and/or competitive environment – and how that impacts the role you are applying for.
Remember, you should try to ask at least a few questions to show that you’ve come prepared and are interested in the role and company. If possible, listen carefully to the interviewer’s answers and devise further questions that expand on that conversation.
Would you like some assistance preparing for a job interview, to ensure the questions you ask are insightful, positive and professional? If so, please see our Interview Training and Coaching Services.
We often talk about preparing for interviews – it really is one of the most important parts of the whole job application process – one we find is regularly overlooked. While it’s great to be prepared, it’s important to remember the vital part of connecting with your interviewer. So what’s the best way to prepare without sounding rehearsed?
We hear about it often from both recruiters and candidates – bombing out at an interview as a result of ill preparation. You may be the best candidate for the role, but if you don’t perform well in the interview, it’s unlikely you’ll progress. Whilst it is important to prepare and practise responses, there is a danger that you can sound overly rehearsed. You want to sound confident and articulate but not robotic or false. Here’s our tips to help you strike the balance.
Practise a few different ways of introducing yourself – many interviews start off with some form of ‘tell me a bit about yourself’. It’s important to tailor this response based on the role, company, interviews and the recruitment stage you’re at. However, having three or four versions that you can tailor is a good place to start. Then before each interview, research the company, role and interviewer so you can work out where your focus should be.
Don’t memorise scripted answers – by all means identify the types of questions you might be asked and prepare standard responses but instead of specific responses, use key concepts, words and phrases that you can draw upon depending on the question and direction of conversation. Think about the key skills and experience required to excel in the role and relate your own expertise back to that. If you identify all the technical or specialist skills, qualifications and experience you need as well as the ‘soft’ or generic skills required – areas such as communication, leadership, teamwork, flexibility, and initiative – then prepare mini stories that demonstrate that skill – you should be prepared to answer any question that is asked.
Prepare notes on your job history with key areas to discuss – candidates often can’t recall what they did in previous roles, particularly if some time has passed. Review your job history and create quick mental or physical lists of areas to discuss so you can quickly and confidently answer questions about specific roles. A better option is to prepare mini success stories that demonstrate the value you provided – have these on hand to help you articulate your experiences and accomplishments more clearly.
Work out what differentiates you – being able to set yourself apart is essential. Identify your unique skills and qualities and again practise talking about them. You’ve landed an interview and now it’s time to impress. Don’t come across as bored or uninterested – make an effort to show your positive approach and explain why you’re different to others.
Prepare some questions – asking informed, well thought-out questions will demonstrate to the interviewer that you are interested in the role and the company – while helping you to gather some information that’s going to be useful in making a decision about whether or not you really want to work there. Asking questions in an interview won’t make you appear rude or arrogant – quite the opposite in fact – it’s the perfect way to show off several of the most important traits that recruiters are looking for. Focus on the company, the industry, the role and its performance criteria, company culture, how they measure success, and the company’s timeline for making a decision regarding the appointment. And don’t be afraid to take a list of questions with you – it shows you’re prepared and interested.
Build rapport – remember that a job interview is essentially a person-to-person conversation so make sure to use positive body language, eye contact, and a strong hand shake to engage the interviewer and build rapport. Leave a good first impression by arriving on time or a little early, unflustered with immaculate grooming and dress. It’s not just the content that matters but how you say it – smile and show passion, excitement and enthusiasm when you talk.
It is possible to be well prepared for a job interview without sounding overly rehearsed. Try some of our suggested tips to help build your confidence while ensuring your personality still shines through.
Do you struggle to perform well during interviews? If you would like assistance with preparing for a job interview, build confidence and increase your success rate, see our Interview Training and Coaching Services.
It’s about this time of year that people begin to think it’s too late to start applying for new roles. Even if you believe you won’t be able to secure a new role between now and the new year, there are things you can (and should) be doing over the festive season to help you gain a great head start come January. Whether you’ve been at it for a while, or are just starting your job search, keep it up during the holidays.
While it may be unlikely you’ll be offered a job between now and the new year, that doesn’t mean you should cease all activity. On the contrary, using this time could pay huge dividends down the track. Here’s our top five things you can do now to help your job search in the new year:
Know what you want: Go through job search sites such as Seek and LinkedIn and search for specific titles, companies, industries and keywords. Play around with combinations and open your search out to other geographical locations or industries to expand results. While the market may be quiet and you might not find exactly what you’re looking for, there’s a strong chance that some positions will be a close match to what you’re after. Read the job ads closely and get a feel for what’s required. Doing this allows you to decide what’s important to include (and just as importantly exclude) from your application – as well as determining if you have any major gaps in your capabilities.
Get organised: Today’s job market is not only competitive, it’s complicated. There are many avenues to tap into – including advertised and unadvertised job markets. Getting organised will help you to more efficiently find and apply for all the positions you may be suitable for. Set up automated job searches, identify relevant recruiters, update your application materials, polish your interview skills, use LinkedIn, check your social media settings, and think about who you could be networking with. Read our previous article Winning Job Search Strategies for detailed tips on developing a structured job search strategy.
Update your materials: This includes your LinkedIn profile, Resume and Cover Letter. Many recruiters use LinkedIn to find suitable candidates, so it’s important to optimise your profile with keywords, so you can be found. Include comprehensive and up-to-date content, a current and professional photo, and try to complete every section. Make sure to leverage the summary section – use it to introduce yourself, provide an overview of your key skills, experience and strengths – a picture of who you are and the value you could bring to an organisation. Your Resume should also be updated and we recommend writing a customised cover letter for every job you apply for – addressing as many ‘job requirements’ as you can. Use the holidays to prepare sample letters and/or paragraphs that can easily be modified to suit specific roles as you apply. While you will have to tailor them for each position, getting these documents into shape now will make the job much easier when the time comes.
Prepare for interviews: The biggest mistake you can make when searching for a new job is not preparing for the interview. Ways you can do this in the holidays include brainstorming the types of questions you might get asked and coming up with some examples that demonstrate your success. Think about examples that demonstrate strengths, weaknesses, accomplishments, and how you’ve handled different work situations. Having a bank of these examples will ensure you feel more confident and prepared during the stressful interview process. Read our previous article here that talks about using the STAR approach to help you formulate them for an interview.
Network: Think about who you know that you can connect with now. Let your network know you are seeking new opportunities. While it may not be the best time to reach out to everyone who might be of assistance to you in your job search, that doesn’t mean you can’t get the ball rolling. Do your research, brainstorm and scroll through LinkedIn for potential people to contact, then start drafting emails that can be sent in the new year. Be mindful of people taking time off and coming back to an inbox full of emails which may get overlooked – think about your timing before sending. Remember all the different ways to connect with your network and use them – phone calls, emails, Facebook, LinkedIn, face-to-face and online networking groups.
Today’s job market is competitive and complex so being organised and prepared will help ensure your success! With so many avenues to pursue, using the quieter holiday period to plan your strategy will ensure you are ready and raring to go in the new year.
Would you would like help developing a winning resume, detailed job search strategy, or professional LinkedIn profile? Perhaps you’d like to work on your interview skills? If so, please see our Resume Writing, Job Search Coaching, and Interview Training services.
We’ve all been in that position at the end of the interview when you’re just not sure you’ve done enough to stand out as the best possible candidate for the role. It’s a stressful and daunting experience – but a necessary fact of life. The key to success is being prepared. Here’s some ideas on how to end an interview and give yourself the greatest chance of being selected:
Ask questions – asking questions in an interview provides an opportunity to find out more about the role and the company, and whether you think it would be a good fit for you. But it also provides the perfect opportunity to showcase your interest, stand out as a great candidate, and make that final positive impression to the interviewer. If you get asked if you have any questions, it’s important to ask at least one! Questions could focus on specific details of the job, the company, the interviewer’s experience with the company, the market, or competitors. Having questions pre-prepared is important but don’t worry if they all get answered during the course of the interview, just say something along the lines of “I did have a list of questions prepared, but you’ve answered all of them, thank you. I was interested to hear you talk about XYZ though, so can you tell me a little bit more about the impact that has on this role?”
Address concerns – ask the recruiter outright if they have any specific concerns about your experience, expertise or areas that make them feel you’re not right for the role. This question does take courage to ask but wouldn’t you rather be given the opportunity to address any concerns before leaving the room? Be sure to think about what concerns might be raised before asking this question though. That way you’ll have some idea about what you’re going to say. Examples include gaps in experience or education, frequent switching of jobs, any time periods where you didn’t work etc. On the other hand, if the interviewer has no concerns and says you seem well qualified for the role, thumbs up all round.
Sell yourself – a great way to end an interview is by summarising the reasons you’re interested in the role and why you think you’re a good fit. Start by stating how keen you are for the role after being here today, then remind the interviewer of your key capabilities that would be an asset in the role.
Cement your interest – don’t leave without making sure the interviewer knows you’re interested. This is one of the most important parts of an interview. If they aren’t sure about your level of interest, they could assume you’ve changed your mind or aren’t a good fit. If you’re interested and want the job, make sure to communicate that. You could say something along the lines of “Thanks for your time today. I really enjoyed hearing more about the role and the company and it’s just reiterated my interest in the role. Can you tell me when you think you might make a decision?”
Say thank you – the very last thing you should do is thank them for their time. A follow up email is also a great idea – this can be another way to reaffirm your interest in the role. Keep it brief, concise, professional, and polite. Asking what the timeline for the decision making process is or when you can expect to hear the outcome is also a great wrap up.
Securing an interview is tough, so being prepared and leaving a great first AND last impression is essential. Recruiters use interviews to test candidates’ performance under pressure because people who can think quickly on their feet are an asset in business. Concentrate on the interviewer and make your time count.
Would you like some assistance preparing for a job interview? Are you keen to overcome your nerves and build confidence in order to stand out from other applicants? Our interview coaches have extensive knowledge of current recruitment practices and are experts in their field. For more information, please see our Interview Training & Coaching service.
Hypothetical interview questions put you in an imaginary situation and ask how you’d react. They are similar to role plays. Interviewers ask these types of questions to assess your problem-solving skills, how quickly you can think on your feet and how clearly you express yourself. Questions will often begin with “Imagine you are…” and are designed to assess your thought process rather than extract ‘right’ or ‘wrong’ answers.