Outplacement Services Melbourne

Our Melbourne Outplacement Services and programs provide support and assistance for employees who have been made redundant and/or who need assistance in making a career transition. As one of Australia’s leading outplacement providers, our firm has a team of consultants who have a wealth of experience across a variety of industries in both the Victorian public and private sectors. They have worked with employees at all levels including entry to mid-level staff, senior managers and executive level employees.

Our Melbourne Outplacement Consultants will provide your employees with professional coaching and support, and up-to-date information on the current job market. They will provide counselling on how to best position themselves in the market, identify suitable job opportunities and present themselves effectively to employers.

Our Melbourne Outplacement Services will help your organisation:

  • Ease the distress and trauma caused by redundancy
  • Recognise the contributions of redundant employees
  • Maintain a professional company image and reputation
  • Maintain the morale of existing employees
  • Reduce the risk of legal action by helping redundant employees move forward.

We provide Outplacement Services via phone/Skype/Zoom and in person (where available) at the following locations in Victoria:

  • Melbourne CBD
  • St Kilda Rd (3004)
  • Bayside
  • Hawthorn
  • Malvern
  • Vermont

Please note: We also provide outplacement services at other locations across Australia.

To view a list of our other locations, please click here

*Customised packages are available to suit your organisation’s budget and needs.

Below are our most popular outplacement programs.


Melbourne Outplacement Services

1. Silver Package

This package is aimed at employees who are in a junior level role OR who have had a short tenure with the company (2 years or less). This program provides employees with tools and assistance to kick-start their career transition. It includes 2 x consultations with a Career Consultant.

This package provides employees with:

  • A professional career assessment to identify the careers and industries that best suit them
  • Career counselling and advice on their course and employment options
  • A professional resume tailored for their preferred industry
  • An action plan to help them on their path to their next job.

Entry to Mid-Level (suitable for people in non-management roles up to the mid-level tier)
Fee: $1300 including GST

Senior Level (suitable for people in senior roles, management roles and executive positions)
Fee: $1700 including GST

2. Gold Package

This package is aimed at employees who are in a mid-level role OR who have had a longer tenure with the company (3 to 5 years). This program provides employees with more intensive assistance to help them transition to a new role. It includes 3 x consultations with a Career Consultant.

This package provides employees with:

  • A professional career assessment to identify the careers and industries that best suit them
  • Career counselling and advice on their course and employment options
  • A professional resume tailored for their preferred industry
  • A customised cover letter that highlights their transferrable skills
  • Interview skills training and coaching
  • Salary advice and negotiation tips
  • An action plan to help them on their path to their next job.

Entry to Mid-Level (suitable for people in non-management roles up to the mid-level tier)
Fee: $1950 including GST

Senior Level (suitable for people in senior roles, management roles and executive positions)
Fee: $2550 including GST

3. Platinum Package

This package is aimed at employees who are in a senior-level role OR who have had a significant tenure with the company (over 5 years). Employees who have been with one company for a long period of time are unlikely to be up to speed with current hiring practices and therefore require more assistance in making a career transition. This package provides employees with the full range of services and includes 4 x consultations with a Career Consultant.

This package provides employees with:

  • A professional career assessment to identify the careers and industries that best suit them
  • Career counselling and advice on their course and employment options
  • A professional resume tailored for their preferred industry
  • A customised cover letter that highlights their transferrable skills
  • Interview skills training and coaching
  • Salary advice and negotiation tips
  • Job search assistance and networking skills
  • Advice on selecting and approaching recruitment agencies
  • Review and feedback on their LinkedIn Profile and job applications
  • An action plan to help them on their path to their next job.

Entry to Mid-Level (suitable for people in non-management roles up to the mid-level tier)
Fee: $2600 including GST

Senior Level (suitable for people in senior roles, management roles and executive positions)
Fee: $3400 including GST


Additional Phone Mentoring Sessions 
are also available as ‘add-ons’ to these packages.

*Customised Packages are available to suit your company’s requirements.

We also offer Onsite Redundancy De-Brief Sessions, whereby we can provide support to employees onsite at your premises on the day of their redundancy.

To enquire about our Outplacement Service, please contact us:

Contact Us


Group Outplacement Program:

Career Transition Workshop

This workshop is designed to equip your employees with practical skills to help them successfully transition to a new role. In this workshop, participants will learn how to present themselves effectively to employers and recruiters on paper and in person, and develop strategies to help them secure their ideal role.

During this workshop, participants will:

  • Discover how to write a powerful resume and get short-listed for more jobs
  • Learn how to prepare a customised cover letter that will get employers’ attention
  • Find out how to respond effectively to selection criteria in job applications
  • Learn how to prepare for interviews and build their confidence levels
  • Learn strategies for responding to behavioural-based interview questions
  • Be inspired to take action and make a successful career transition.

Duration: Half Day

This workshop can be conducted on-site or at an external venue. We conduct group workshops in Sydney, Melbourne, Brisbane, Perth and Canberra.

To obtain a workshop quote, please contact us:

Contact Us


Melbourne Outplacement Consultants

Jackie Marsterson

Currently via Phone/Zoom only
*Available office hours, after hours and Saturdays

A passionate career coach with extensive experience, Jackie works with clients of all ages and backgrounds to help them build fulfilling careers.

A passionate career coach with extensive experience, Jackie works with clients of all ages and backgrounds to help them build fulfilling careers.

With her insight into a multitude of professions, industries and cultures, and understanding of employer expectations, Jackie offers practical guidance and tailored solutions. She has a warm, empathetic and insightful coaching style, helping clients to identify their unique strengths, explore different options, gain clarity and take control of their careers.

Jackie works with clients at all career stages – from young adults entering tertiary education through to senior professionals looking to take the next step.

Jackie’s own career path has taken a number of twists and turns. She has lived in Australia, the UK and Singapore, working within education and career development consulting, relocation consulting, hospitality management, and sales and marketing. She became a career coach in 2008.

Jackie holds a Graduate Diploma in Career Education and Development and qualifications in Counselling, and is currently completing a Diploma in Positive Psychology. She is a Myers Briggs Trainer and Facilitator and holds a Certificate IV in Training & Assessment. Jackie has been a Professional Member of the Career Development Association of Australia (CDAA) since 2009.

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Diana Lim

Currently via Phone/Zoom only
*Available office hours, after hours and Saturdays

Passionate about career development, transition and fulfilment, Diana brings a wealth of professional and personal experience to assist clients on their career journey.

Passionate about career development, transition and fulfilment, Diana brings a wealth of professional and personal experience to assist clients on their career journey.

She helps them navigate all stages of the career decision-making model, from increasing self- awareness of skills, interests, values and contribution, to exploring career options and evaluating occupations that derives a decision. Diana also provides practical assistance with job search, resume writing, interview training and LinkedIn coaching.

Diana has successfully career transitioned several times. She began her career with PricewaterhouseCoopers (PwC), providing professional business services to clients across multiple industries including Banking, Telecommunications, Energy and Mining, Manufacturing and Government. As Senior Associate, Diana was responsible for the professional and personal development of her Associate peers. Migration to Australia provided an opportunity to career transition into the Information Technology industry (Info Tech Accounting Pty Ltd). Beginning in Help Desk Support, Diana progressed to Senior Lead Consultant for clients within Manufacturing, Health Products and Real Estate. As Senior Lead Consultant, Diana represented all consultants within the Management Team – promoting their professional development, progression and success.

Diana holds a Bachelor Degree in Commerce and Administration (NZ BCA), a Bachelor Degree in Science (NZ BSc), a Diploma in Life Coaching (LCIA - Career Coaching) and is a Chartered Accountant (CA, ICANZ). Diana is an Accredited Professional Coach within the Australian and New Zealand Institute of Coaching (ANZIC) and an Associate Member of the Career Development Association of Australia (CDAA).

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Testimonials

Hi Fiona and Jackie,

Just a short note to let you know I've been working now for two weeks and just received my first paycheck this week. The resume stood out and after receiving it, my employer called straight away. I met with them the next day and then at that interview, they asked me when I could start. My new role is office manager/guest services for Company X. I love it so far. It was the first job I applied for so that was a buzz. Thanks again to both of you.

Marina, Melbourne

To Whom It May Concern,

I just wanted to write a few lines to explain why I have been so pleased with my 2 sessions with Katie Roberts consultant Leah Lambart. These sessions were part of my redundancy package from an engineering consultancy firm, and I found them immensely beneficial. Having been with the same company since my graduate days some 10 years ago, I have not kept up to date with the latest in resume writing or interviewing. Leah tailored the sessions to my needs, was thorough, perceptive and genuinely passionate about helping me. She coached me in a range of areas with insightful advice on how to enhance my LinkedIn profile, resume and interviewing skills in keeping with today’s much more competitive job market. Leah went beyond and above the call of duty - using her many contacts to get detailed information and emailing me a synopsis after each session. The breadth of her careers knowledge is evident not only in the quality of her advice, but also her professional yet engaging manner. As a result of Leah’s guidance, I am actually enjoying and feeling confident about forging my career path forward. I have no hesitation in recommending Leah - under the umbrella of Katie Roberts consultants - to any professional who wishes to boost their career prospects.

Andrea, Melbourne

“I recently had a consultation with Diana Lim in Melbourne and I thoroughly enjoyed this session. I went into the session feeling a little overwhelmed about my career options and preferences and Diana was fantastic in helping me to develop more clarity around these. The session was well organised, thorough and the additional follow-up after the session helped to consolidate everything we had discussed during the session.”

Shamta, Melbourne

Hi Jackie,

Just a quick note to let you know I got another role at a different company, and I couldn't have done it without your help. I will be a Project Coordinator at company X. Your confidence in me led to me going for contract roles, which this one is, with the likelihood to go permanent after 12 months. I cannot sing your praises enough to my friends and colleagues.

Louise, Melbourne

Hi Leah, after 3 interviews, tests and a medical, I have been offered the position. I sincerely thank you for the great interview coaching and career advice you gave me, especially in regard to preparing for the interview and the LinkedIn profile writing tips as these really made a difference to how I approached the whole process.

Phil, Melbourne

Hi Katie,

I had a career counselling session on Friday with Diana Lim which was fantastic. Diana helped me to establish some short and long term career goals which I can begin working towards. I really appreciated her time and expertise. Thank you Diana!

Mark, Melbourne

Dear Jackie,

I just wanted to let you know that I have been offered the position at the university, so the drought has broken! I am quite sure that this session assisted in this outcome; it helped me to gain perspective on a few things, boosted my confidence a good deal and provided me with some additional interview strategies. I felt quite different at the interview - relaxed, positive and more confident in my abilities. So thank you for your guidance and expertise.

Lauren, Melbourne

Hi Debbie,

Hope you’re well! Just wanted to give you some positive feedback about Leah Lambart - she was amazing, confirmed what I know and gave me more insights as well. I feel quite inspired and energised after our meeting. She’s great - such a smart lady, with a very nice manner.

Lisa, Melbourne


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Address: 1/441 South Road, Bentleigh VIC 3204 (by appointment only)
Phone: 1300 644 890