Katie Roberts Career Consulting

The future of work is changing rapidly. Industries are shrinking, jobs are vanishing, and professional skills are evolving faster than ever before. Some experts predict we are on the cusp of the fourth industrial revolution with changes marked by mind boggling advances in digital, physical and biological technologies set to revolutionise our future. How can we keep pace with change to ensure future career success?

If you are looking to advance your career, you may have already identified the areas you need to gain more experience; or the knowledge you need to develop in order to progress. With the future set to bring such staggering change and advancements – we’ve identified some of the skills we think will be important for individuals to succeed.

1. Complex problem-solving skills – in our rapidly changing world, problems are becoming more complex and harder to solve due to incomplete, contradictory or ever-evolving trends, requirements and threats. Problems that we have never seen before are cropping up more often, so people who can think innovatively to identify viable solutions will be in demand.
2. Critical thinking – this can be defined as the objective analysis of facts to form a judgement. Often the subject is complex and requires analysis or evaluation of vast amounts of information. In today’s ‘information age’, data is available everywhere – with companies collecting huge amounts of data about everything their customers do on a day-to-day basis. Being able to leverage and effectively utilise this information for competitive advantage is a key skill to have.
3. Creativity & Innovation – competition is fierce today across most industries, budgets are tight and doing things the way they’ve always been done probably won’t cut it any longer. Having the ability to think outside the box to achieve success is a top skill to possess.
4. Collaboration – working well with others and appreciating the input from different team members is essential in today’s work environment. Human interaction in the workplace will become more and more important as computers and robots take over certain tasks. Being able to work together to leverage individual’s strengths while being aware of any weaknesses and adapting to address these will be important.
5. Leadership – regardless of how much an organisation and its day-to-day operations become ‘automated’, employees will remain at the heart. Being able to develop strong relationships with employees and successfully lead teams to success is important. Listening carefully to understand concerns; identifying ways you can help them become more efficient, effective and enthusiastic; and developing and maintaining strong ongoing professional relationships is key. Good leaders consistently provide support and show their team they are there for them. It is more vital than ever for future leaders to know how to motivate teams, maximise productivity and respond quickly and effectively to needs.
6. Service orientation – digitisation, technological advancements, and increasing competition means customers will be picky – and rightly so. Customers have the ability to choose who they do business with and the capacity to change as often as they desire. It’s no longer as difficult as it once might have been to switch suppliers or move to a different brand. People who make the customer experience their priority, anticipate what customers need, and design products and solutions to meet those needs, will be in demand.

As our workplaces continue to rapidly evolve, it’s clear that we all need to develop new skills if we’re going to keep up with, and hopefully ahead of, all the changes. Achieving success in your career is an ongoing process and something you can constantly work on. Some of the skills we’ve talked about are ingrained, but more often than not, the skills and traits needed to succeed can be learnt.

These are just some of the many skills we think might be required for future career success. Would you like assistance from a Career Coach to identify areas where you might be able to improve your career? If so, please see our Career Counselling Services.