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Katie Roberts

Interview Training and Coaching


Would you like to increase your success rate at job interviews?

If so, you have come to the right place!


Our Interview Training Service is designed to help you overcome nerves, build your confidence and increase your success rate at job interviews.
Our Interview Coaches are experts in their field and have a wealth of experience across a variety of industries. They have extensive knowledge of current recruitment practices including behavioural-based interviewing and assessment centres. They will help you prepare, practise and perform more effectively at interviews and give you skills and techniques to stand out from other applicants.

We provide interview training and coaching services over the phone and in person at the following locations:

  • Sydney - Sydney CBD, Newtown, Crows Nest, Parramatta, Northern Beaches
  • Melbourne - Melbourne CBD, Bayside
  • Brisbane - New Farm
  • Adelaide - North Brighton
  • Perth - North Perth, Duncraig, Como
  • Canberra - Stirling

We conduct interview training and coaching for a variety of roles and industries including:

  • Accounting and Finance
  • Administration
  • Building and Construction
  • Education and Training
  • Engineering
  • FMCG
  • Government and Defence
  • HR and Recruitment
  • IT and Telecommunications
  • Legal
  • Media and Communications
  • Medical and Healthcare
  • Not-for-Profit
  • Project Management
  • Sales and Marketing
  • Scholarship Interviews
  • University Entrance Interviews

For Individuals

Interview Coaching Program

We offer interview coaching in person and over the phone. Prior to your consultation, your Interview Coach will ask you to forward them your resume and information on the job or course for which you are applying. They will then prepare a list of questions that you are likely to be asked in the interview and create a tailored session for you.

During the session, you will:

  • Discover how to prepare for interviews and make a great first impression;
  • Learn strategies to overcome nerves and build your confidence;
  • Find out how to build rapport with the interviewer and sell yourself effectively;
  • Learn how to answer common interview questions;
  • Get help preparing responses to behavioural-based questions;
  • Discover how to negotiate and secure a competitive salary package;
  • Get feedback on your interview skills in a practice interview; and
  • Get tips and techniques to help you stand out from other applicants.


Options:


1. Face-to-Face Consultation 

Initial Consultation (1 ½ hours): $350 including GST
Follow Up Consultations - Optional (1 hour): $250 including GST

*Payment is due on the day of your consultation by cash, credit card (Visa or Mastercard) or Bank Deposit.

2. Phone Consultation

Initial Consultation (1 hour): $250 including GST
Follow Up Consultations - Optional (1 hour): $150 including GST

*Payment is due prior to your phone consultation by credit card (Visa or Mastercard) or Bank Deposit.

*To make a booking, please complete our online enquiry form


For Hiring Managers / Recruiters

Interview Training Workshop - Behavioural Based / Competency Interviewing

Are your managers / recruiters attracting and hiring the best candidates?

Our Interview Training Workshop (Behavioural Based Interviewing) is designed to provide hiring managers, team leaders and recruitment consultants with a structured interview process, helping them to improve their interview skills and make better hiring decisions. This is a flexible program, which can be tailored to your specific needs and industry. The facilitator, Drew Clark, is a successful Recruiter and Interview Skills Trainer, with over 25 years experience in all levels of recruitment and selection.

During this course, participants will:

  • Learn how to identify the position requirements and prepare a detailed job description;
  • Develop an effective process for short-listing and screening candidates;
  • Learn how to prepare for interviews and develop targeted competency-based questions;
  • Learn the processes and procedures for conducting behavioural-based interviews;
  • Find out how to objectively assess and rate candidates’ responses and job suitability;
  • Get advice and tips on conducting effective reference checks;
  • Learn how to make an offer and negotiate the right salary package; and
  • Practise their interview skills by taking part in a role play.

As part of this course, participants will receive a folder containing the following:

  • Sample Job Description
  • Sample Interview Questions
  • Candidate Screening Form
  • Candidate Assessment Form
  • Candidate Competency Report
  • Sample Reference Checking Form


1. Individual Program (One-on-One) (3 hour session) - $750 including GST - Available in person at Crows Nest or Parramatta, Sydney or via SKYPE video call.

2. Group Workshop for Companies
(Half Day) - Please contact us for a quote - Australia-wide

*For more information on this program, please contact us


Our Interview Coaches


New South Wales

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Ellen Rodger

Newtown, Sydney
*Available office hours, after hours and Saturdays

Ellen Rodger is a Career Consultant with a professional background in Adult Education, Recruitment and Employment Services. She is an award winning writer with a Master of Arts (Creative Writing), a Group Trainer with a Certificate IV in Training and Assessment, and a CELTA qualified English Language Teacher.  She is a Professional Member of the Career Development Association of Australia.

Ellen's experience includes developing and facilitating Career Transition programs, teaching Creative and Business Writing skills, and participating in the recruitment process for both government and private sectors. For over ten years she has assisted an enormous range of people secure work in their chosen field.

Ellen has a strong understanding of the challenges involved in changing careers, and will collaborate with you to uncover your aspirations, maximise your abilities, instigate action, and maintain motivation. Her approach is practical, energising and empathetic, with a focus on taking manageable and realistic steps. Her down to earth manner and optimism instils confidence in others, setting them at ease in the exciting and dynamic process of change.

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Drew Clark

Crows Nest, Parramatta and Warriewood (Northern Beaches), Sydney
*Also available for home-based consultations (Sydney metro area only - $50 surcharge applies)
*Available office hours, after hours and Saturdays

With over 25 years’ experience in Recruitment and HR Consulting, Drew has developed a wealth of knowledge and experience in career pathways, training & development opportunities and career direction. For over 20 years, Drew owned a highly successful boutique recruitment consultancy specialising at the Senior Management & Executive level. Drawing upon his extensive recruitment and personal experience, Drew has expanded his skill base to become a qualified Career Practitioner.

Due to his many years’ experience in a diverse range of industries, Drew has exceptional expertise in career planning and interview preparation across a number of specialities. He has had significant success with people working in government organisations and the medical industry, as well as sales, marketing, law, finance and IT. Having worked with a large cross-section of private and public sector clients, Drew is well placed to assist people from a wide range of industries, seeking new direction and/or wishing to achieve successful employment outcomes.

Drew is a Professional Member of the Career Development Association of Australia (CDAA), a member of Career Services Australia (CSA) and holds a Certificate IV in Training & Assessment. Drew's long term industry connections, in-depth knowledge of the job market and natural recruitment instincts have all contributed to his success as a sought after Career Counsellor, Trainer/Facilitator and Interview Skills Coach.

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Amber Kay

Sydney CBD
*Available office hours and after hours

Amber is an experienced professional coach, mentor and presenter with a warm, insightful and collaborative style. Prior to becoming a coach and career consultant, Amber spent over 12 years working in Human Resources at senior management level, specialising in career transition, coaching and leadership development. By combining this experience with her varied skills and expertise as a career consultant, resume writer and interview skills trainer, she understands what employers look for in a prospective candidate, as well as what stands out in a job application.

Having been through the career-change experience herself, Amber is passionate about assisting others to navigate this period of exploration and discovery with self-awareness, structure and support. She recognises the importance of finding a career that blends individual interests, capabilities, potential and core values, and is dedicated to supporting clients to harness these aspects in a direction that is enjoyable, fulfilling and rewarding.

Amber holds an Honours degree in Psychology, a Diploma of Coaching and is a qualified NLP Practitioner. She is accredited with the International Coach Federation and the Australian Board of Neuro Linguistic Programming.

 

ACT

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Catriona Meere

Stirling, Canberra
*Available office hours, after hours and weekends

Catriona Meere has a passion for helping others to identify and harness their natural strengths and talents and optimise their personal and professional potential. As an experienced educator, she has held leadership positions within ACT schools for 11 years, six of these in the roles of Deputy Principal and Acting Principal. She holds a Bachelor of Education and a Certificate IV in Workplace Training and Assessment. Catriona is an Associate Trainer/Facilitator for the Australian Institute of Management (AIM) and Jelk Solutions, for which she develops and facilitates corporate training packages for public and private sector organisations. She has also worked as a tutor and guest lecturer in Education at the University of Canberra.

Catriona has a strong understanding of the challenges involved in changing career and the need for strategic planning to ensure a smooth and successful transition. She provides coaching in career reflection and goal setting, career coaching, job search strategies, networking skills, resume writing, addressing selection criteria and effective interview techniques. She uses her strong coaching ability to inspire clients to define their personal mission or vision, clarify their values, and uncover their unique gifts and passions. Armed with this awareness she supports clients in aligning their career search and developing personal and professional goals to achieve their vision.

 

Victoria

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Jackie Marsterson

Melbourne CBD and Bayside
*Available office hours, after hours and Saturdays

Born in the UK, Jackie and her family moved to Asia in the early nineties and lived in Singapore for ten years before settling in Melbourne, Australia in 2001. After working in hospitality for a prestigious group of hotels in London, Jackie embarked on a rewarding new career path in Singapore as a Relocation Consultant. This involved guiding new migrants through a period of change and transition in their lives, assisting them to assimilate into a different culture and adjust to a new work life balance. The move to Melbourne provided another opportunity for Jackie to develop and enhance her interpersonal skills and saw her move into the Education sector. Working with high school students, she assisted them with career advice and securing work placements. This stimulated her interest in, and passion for, Career Development and inspired her to study Career Counselling.

Jackie has since successfully completed the Graduate Diploma in Career Education and Development at RMIT and continues to study in the area of Counselling. Her passion is supporting individuals to realise their true potential and to value their skills and abilities as well as assisting them to achieve a healthy balance between life, learning and work. Through the texture and variety of Jackie’s own journey through life, her international experience and varied career path, she is able to bring empathy and understanding in helping clients to feel empowered and motivated and achieve their personal and professional goals. Jackie is a Professional Member of the Career Development Association of Australia.

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Melita Long

Melbourne CBD
*Available office hours and after hours

Melita Long has 16 years’ experience in career coaching, marketing, recruitment and training, working in financial and professional services, education, technology and government in Australia, NZ, Germany and the UK. With exposure to a broad range of industries and careers, she easily relates to many professions and industries. Since 2003, Melita has coached hundreds of clients, from graduates to CEOs, to successfully identify and gain their ideal career, providing career coaching, outplacement, resume writing, job hunting and interview training. 

Melita holds a Bachelor of Commerce and Administration in Marketing and Management and a Bachelor of Arts in German from Victoria University, a TAE Certificate IV in Training and Assessment and is completing a Graduate Certificate in Careers Education and Development through RMIT. She is a Member of the Career Development Association of Australia

With her warm, caring, client-centric style, Melita easily builds rapport with clients to quickly understand their career needs. She helps clients identify their values, interests, transferable skills and achievements and boosts their confidence in the process. Melita is committed to her clients’ success and passionate about helping them gain their ideal career. She uses her marketing skills to write resumes promoting the skills and benefits clients offer their future employers.

 

Queensland

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Karen Bremner

New Farm, Brisbane
*Available office hours, after hours and Saturdays

With a degree in Psychology and 10 years’ experience as an HR professional, Karen has great insight into what makes people tick and how that translates into the working world. Karen is an experienced trainer and facilitator, with a Cert IV in Training and Assessment and a friendly, open and highly intuitive style. Having managed recruitment campaigns across retail, corporate and government sectors in both the UK and NZ, Karen understands just what employers are looking for and can help you to gain the edge in your job applications and interviews.

As a former career changer herself, Karen understands what it’s like to be at a crossroads, and knows just how valuable a partner in that process can be. A qualified workplace coach, she is passionate about empowering her clients, and can help you to explore your goals, uncover your potential, and develop a career path that marries your strengths, needs and values. Karen is a professional member of the Career Development Association of Australia, as well as the International Coach Federation, and she's currently completing postgraduate studies in Career Development, through Edith Cowan University.

 

South Australia

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Lisa Hobden

North Brighton, Adelaide
*Available office hours, after hours and weekends

With a background in HR, Employee Development and Outplacement / Career Transition Coaching, Lisa has always maintained a strong focus on ensuring the right people are in the right roles. Not only has she had hands-on senior management experience within the professional services and hospitality sectors, she has also worked as a Recruitment Consultant, assisting with the establishment of two legal recruitment agencies. 

Having been responsible for organisational recruitment, Lisa knows what employers look for. Not only can she assist you with creating a resume that sets you apart, she can also provide great insight into interview strategies that will ensure you stand out from the competition. Her practical experience, in addition to her qualifications as a Workplace Trainer and Assessor, Results Coach and Master NLP Practitioner, will provide you with unique insights into the job application process.

 

Western Australia

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Helen Holan

North Perth and Duncraig
*Available office hours and after hours

Helen Holan is a qualified coach who assists clients to develop their careers and improve their performance at interviews and at work. She is passionate about helping clients identify the jobs and careers they are naturally motivated to do because in these jobs they experience more enjoyment, fulfilment and success. Before moving into her 'perfect match' career in people development and coaching in 2008, Helen worked in professional services in the corporate tax law consulting area for 8 years, during which time she was involved in recruiting and coaching staff.

Clients quickly feel at ease in Helen's company. Her approach is relaxed, yet purposeful, professional yet fun, nurturing yet frank. All this, combined with Helen's natural talent for asking the right questions, just at the right time, provides a solid platform for open, explorative and exciting discussion about career suitability and job and study options. With experience as an interviewer, Helen is ideally placed to help clients prepare for interviews and polish their interview technique. Helen is a qualified coach and NLP Practitioner and is a certified iWAM (Inventory of Workplace Attitudes and Motivations) consultant and chartered accountant. She is an accredited Associate Coach of the Australian and New Zealand Institute of Coaching and a member of the Institute of Chartered Accountants in Australia.

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Sheonaigh Rennie

Como, Perth
*Available office hours, after hours and Saturdays

With a Bachelor of Science (Psychology) and a Graduate Certificate in Career Development, Sheonaigh has worked in Career Counselling and Coaching for the past seven years. Her extensive education sector experience has seen her work at Curtin University in Western Australia, Deakin University and La Trobe University in Victoria, and The University of Canterbury and The University of Auckland in New Zealand. She has also been employed by Career Advice Australia, a Commonwealth funded program, where she worked in collaboration with a multinational company in the Mining and Resources sector. Prior to this, Sheonaigh managed HR, Marketing and Sales projects across a broad range of industries including Arts and Recreation, Healthcare and Social Assistance, Agriculture, Retail and Wholesale Trade.

Sheonaigh’s approach is naturally warm, friendly and professional. She uses highly regarded assessments and tools, together with a personalised intuitive understanding to meet her client’s specific needs. She views Career Counselling as both a science and an art and often receives client feedback such as “you have a really nice approach; structured but flexible, direct yet sensitive, persuasive yet compassionate”. Sheonaigh enjoys catering to a broad spectrum of personality types, ages, organisational levels and cultural backgrounds and is inspired and energised by the opportunity to assist people to access, recognise and communicate their unique worth.


Testimonials

Hi Drew,

I thought you'd be pleased to know that I just got a job. I'm so happy and relieved. You'd probably be interested to know that it was just after our Interview Skills Training session. So thank you so much for your help. I was in the right frame of mind. I interacted more positively and with more awareness of their side of the conversation. I felt well prepared and comfortable.

Kind regards,

Robert

I found Jackie's interview training session very valuable. Her advice and tips made a lot of sense and I made sure I used them for my next interview. I was well prepared for my next interview and felt confident in answering the interviewer's questions. The preparation that I did prior to the interview really paid off and I was offered the position the same day.

M Walker

Dear Jackie

I came to see you for interview training a few months ago now, and just wanted to let you know how helpful it has been. In the last couple of weeks I have been for 3 interviews and have succeeded in each. I am much more confident when being interviewed, and this must have come across. I can't thank you enough. I have taken a job and am very excited to start. I would never have had the confidence even to organise an interview without your help. Also, I wanted to thank you for getting my resume in order. Both employers were impressed with the way it was written. We both know I can't take all of the credit! Thanks again.

Regards,

J Walsh

Drew,

As you so expertly predicted, I have been successful in my application for the Asset Manager's position. I signed my contract yesterday. Thank you so much for your assistance and direction in helping me achieve this outcome.

Thanks and regards,

A Welch

Hi Jane,

I'm so happy to write and give you the good news. I got the job! I just wanted to say your professional manner and enthusiasm really set me in the right direction. I realised where I had been going wrong and came away inspired, refreshed and confident. I would definitely recommend your service to others and also recommend the process of taping it as listening to it again really helped. Thanks again for your advice and help.

Best wishes,

Allison

The recent interview training I undertook with Ellen was very valuable, and I highly recommend Ellen to anyone who is serious about succeeding in job interviews. The session made me appreciate the finer points of interview technique, and the importance of clear and precise communication. Ellen was invaluable in helping me to understand the most effective ways to communicate my strengths to interviewers, and helped me to focus my thoughts and develop effective strategies for dealing with demanding and challenging questions. Ellen's approach was outstanding, and I am sure that her training helped me to secure the job that I wanted.

D. McKay

Dear Ellen

I got the job. Thanks so much for your advice. You gave me the confidence that I could do well at the interview. The practice questions you gave me came up at the interview. Thanks so much. I really appreciate it.

Shiran

Dear Jackie

I just wanted to let you know that I have been offered the position at the university, so the drought has broken! I am quite sure that this session assisted in this outcome; it helped me to gain perspective on a few things, boosted my confidence a good deal and provided me with some additional interview strategies. I felt quite different at the interview - relaxed, positive and more confident in my abilities. So thank you for your guidance and expertise. I'm extremely grateful and so happy to be moving on to the next phase of my career and life.

Warm regards,

Lauren

Ellen, thank you for meeting with me for assistance with interview skills. The strategies you explained during our session have made a huge difference in the way I approach interviews. You have opened my eyes and led me down the path of success. I have always been able to get to the interview stage of the application within my company and now with the skills you have shared, I am confident I will be able to sell myself going forward. Thank you for your professionalism in returning my many phone calls and emails. The information I have gained from this experience is invaluable and I will certainly recommend you and Katie Roberts' services to the rest of my team.

Kathy

Before my Interview Skills Training with Jane, I was unsuccessful at every interview I went for. I wasn't able to connect with the interview panel and I was obviously falling short in my interview style; yet I was at a loss as to how to improve. After I was shortlisted for another interview, I decided I was not going to be unsuccessful anymore. I called Jane! The Interview Skills Training was unbelievably helpful. I learnt about what I was doing wrong, where I could improve, exactly how to answer questions, what interview panels are looking for, and how to really sell myself! I walked out of that room with a set of skills I will carry with me my entire life. I attended my interview, and WOW, how different it was! I was so confident, sold myself and I built a rapport with the interview panel! Needless to say, I GOT THE JOB!!! I was told I was very impressive at the interview. I was told I was relaxed, confident, knowledgeable, and a perfect fit for the organisation! While Jane wasn't with me in the interview, the skills I acquired from her were. For anyone looking to WOW in an interview, I cannot recommend Jane's Interview Skills Training enough. It was invaluable!

Abbey

Dear Jane,

I am extremely pleased to tell you that I have secured a position! Thank you again for all your help. After working with you I felt more confident and prepared.

Alicia

Dear Jane,

I had the answers up my sleeve, thanks to you. It really really helped and hopefully I blew them away. Thank you so much again.

Ed, Brisbane

Hi Jane,

I just wanted to inform you that I got an offer from Company X today!!! Thanks heaps,

Ashan

Dear Catriona,

Success! I got a job offer at the end of the interview and contract in hand! A huge thank you for making time to see me at such short notice (and on your Sunday!).  It really helped me to get an honest reflection on a number of the 'typical answers' I had been giving.  I knew I had been slightly going off the mark but not sure where. After 4 months of interviewing - this by far was the only role that I wanted - and you helped me nail it - thank you again! Questions were as you forecasted.

Kind Regards,

Alita, Canberra

Hi Jane,

Just wanted to say thank you for the interview coaching last month. I received a phone call from X yesterday offering me the job. I will be off to city X for the next two years early next month. Without your help preparing me for the interview I think the outcome may have been very different. I was more confident and definitely more prepared for the interview. I will refer you to as many people I can. Thanks a million.

Regards, Dylan

Hi Helen,

I got the job! The questions you had pre-prepared for me were spot on. I had this amazing boost of confidence because I knew that I was able to answer, quite concisely, all of their questions. I actually enjoyed being interviewed for the first time...ever. I know that I got this job because of you. What more can I say other than you are good at your job and thanks to you I now have a very different future.

Thanks again, Sven

I would like to express my appreciation of the fantastic support provided by Ellen Rodger with my interview training which has resulted in me gaining a role with a significant salary increase. At all times she was professional, enthusiastic, realistic and insightful. I was struggling getting to interview stage before my sessions with Ellen but with her advice, the improvement in my interviewing technique was phenomenal. Thank you.

Stephen

Dear Jane,

This email is just to say a big "thank you" for your incredibly helpful interview skills training session earlier this year. As you know, I had an unsuccessful interview last year, so I was extremely nervous and anxious about undergoing the process again. However, when I had my interview in August I was calm, confident and felt that I presented myself to the interview panel to the very best of my ability..... and I just found out yesterday that my application for the dermatology program was a success! I know that I wouldn't have been able to achieve this without your guidance. Thank you so much for your coaching session - it is literally responsible for turning my dream job into a reality and I can't thank you enough! I will definitely recommend your interview skills training to all the other budding dermatologists!

Kind Regards,

Laura

Dear Helen,

Your intensive sessions and mock interviews have definitely helped me to approach job interviews in a more confident and effective manner. Recently I have been offered to undertake the management graduate program by one of the leading financial institutions. Your approach is professional and your service is highly commendable. Thank you very much for your guidance and encouragement in my job interview process.

J Chan

Hi Catriona,

Awhile ago I saw you regarding two job interviews that I had. I am happy to let you know that I was informed on Friday that I had been ranked top for the ASO6 position and successful for the SOGC. I found your insight and help invaluable, and felt much more confident walking into the interviews, knowing that I had studied and prepared to the best of my ability. Thanks for your help.

Regards,
Jane, Canberra

Dear Helen

Just letting you know that I got the Mine Controller position with Company X. Thanks very much for all your help with the interview training. It made such a difference, not just with the interview itself but with all of the exercises throughout the day!

Thanks again!
Tim N

Hi Helen

I wanted to let you know that I got the job at Company X. This is the one you helped me with and I wanted to thank you again for spending that valuable time with me, going through interview techniques and scenarios. Your help paid off as the interview went really well (that was a first for me!). I felt relaxed and confident and funnily enough I knew I had got the job before the interview ended. Two days later I was offered the position and have been in the role now for 4 months (and I'm very happy). Anyway, thank you once again for your help! I couldn't have done it without you.

Warmest regards,

Jaci V

Hi Karen,

Thanks for your amazing interview preparation, obviously you did a great job because I got the job. So I will be starting at X in April.

Thanks again, T

“When I was seven I wanted to be a pharmacist because I liked the colour of the carpet in the local chemist. At thirteen, I changed my mind and decided I wanted to be a chiropractor because my mother told me they earned a lot of money.” Read more