Tag Archives: job search

How to handle rejection

Article by Belinda Fuller

How to handle rejectionLearning how to handle rejection while job hunting is tough. You need commitment, effort and persistence to ensure success in today’s job market. With multiple avenues available to search for, apply and secure your role, not to mention the competition, it can be complex. As hard as it is, it’s an important part of the job search process and one you need to learn to manage.

Even though we are experiencing a fairly buoyant job market at the moment, our evidence from talking with clients on a daily basis suggests it can take at least six months, sometimes longer, to secure a new role. If you’re sending out application after application only to receive rejection letters (or worse, nothing), it’s easy to get disheartened.

Rejection is a normal part of the job-hunting process and will help you to learn, grow and move one step closer to the perfect role. Until you get there, here are some tips for keeping your spirits up during the search.

  • Don’t take it personally: It’s easy to take rejection personally. But remember there are usually a variety of factors that recruiters consider when making their decisions. In addition, there are often upwards of 100 applicants for a single role. It might just be a case of how well you stacked up against the other applicants on that occasion as opposed to your overall suitability for the role.
  • Don’t get bogged down: Negativity is pervasive and once you start those thoughts, it can be hard to get rid of them. Move on from any rejections or disappointments quickly and treat every application as a fresh new opportunity. Maintaining your positivity and enthusiasm will also help you perform better when you do land an interview.
  • Treat it like a job: Looking for a job is hard work! We suggest clients try to complete some job search tasks every day – whether that be networking with old colleagues, searching for jobs to apply for, talking to recruitment agencies, polishing your resume, or practising for an interview – do something constructive every day but make sure your goals are realistic and achievable.
  • Remember some things are not meant to be: No matter how perfect a job might seem at the time, I’m a big believer that if you don’t get it, then it just wasn’t meant to be. It’s often only in retrospect that we can clearly see that failure or rejection can make way for the best opportunity yet.
  • Don’t settle for second best: Stay focused – the longer you look, the more tedious the process can become. After a long period applying for jobs with few positive results, it can be tempting to lower our expectations and settle on anything, especially if you are keen to leave your current role. Remember that lowering your expectations is not the best approach for your career in the longer term, and you may just be right back where you’re at now in no time at all. Employers value signs of passion and determination, so reflect this in your application, even if you lack the experience.
  • Focus on your strengths: It’s important to be able to clearly and concisely articulate your value and the accomplishments you have made in an appealing way. If you have a good understanding of the areas you need to excel in to achieve the type of role you’re looking for, this process will be easier. Even though you didn’t get the job you thought was perfect – your skills and qualities will be perfectly suited to another company and position – it’s just a matter of talking about them with enthusiasm and confidence.
  • Improve your approach: If you’ve been at it for a while, take some time out to assess your progress. Are your resume, cover letter and application documents tailored for each role? Are the roles you’re applying for truly a good fit? Have you done any networking? What can you improve? Whether its rewriting your resume and cover letter, putting some time into your LinkedIn profile, or practising your interview skills – find ways to improve what you’re currently doing. If you’re applying for government roles, make sure you address the required selection criteria specifically how they’ve requested. The selection criteria process has evolved significantly over the past few years, so the approach you may have used previously might not be relevant now. For tips, refer to our previous articles on responding to selection criteria. For other improvement tips, see our articles on resume writing, LinkedIn, and interviews.
  • Ask for feedback: If you didn’t get the job following an interview, ask for some feedback. Many recruiters are happy to provide this. The reason why you didn’t get the job is often not what you think. This feedback can be used to assist in perfecting your next application or interview.
  • Learn new skills: If there are gaps in your skill set, think about taking a short course or volunteering for extra responsibilities in your current role. There are plenty of short (often free) courses available online that can fill a gap – some worth looking into are: Lynda, Alison, and MOOC.

In a competitive job market, landing an interview is a huge achievement. Learning to handle rejection is an important part of the job search process and learning how to not let it get you down is even more important. Acknowledge what you did well and understand some things are out of your control. Learn from every experience, then try to let it go and move on to the next application.

If you would like help in searching for your next role, please see our Job Search Coaching, Interview Training & Coaching, or Resume and Cover Letter Writing Services.

How to prepare for an interview without sounding like a robot

Article by Belinda Fuller

How to prepare for your interview without sounding like a robotWe often talk about preparing for interviews – it really is one of the most important parts of the whole job application process – one we find is regularly overlooked. While it’s great to be prepared, it’s important to remember the vital part of connecting with your interviewer. So what’s the best way to prepare without sounding rehearsed?

We hear about it often from both recruiters and candidates – bombing out at an interview as a result of ill preparation. You may be the best candidate for the role, but if you don’t perform well in the interview, it’s unlikely you’ll progress. Whilst it is important to prepare and practise responses, there is a danger that you can sound overly rehearsed. You want to sound confident and articulate but not robotic or false. Here’s our tips to help you strike the balance.

  • Practise a few different ways of introducing yourself – many interviews start off with some form of ‘tell me a bit about yourself’. It’s important to tailor this response based on the role, company, interviews and the recruitment stage you’re at. However, having three or four versions that you can tailor is a good place to start. Then before each interview, research the company, role and interviewer so you can work out where your focus should be.
  • Don’t memorise scripted answers – by all means identify the types of questions you might be asked and prepare standard responses but instead of specific responses, use key concepts, words and phrases that you can draw upon depending on the question and direction of conversation. Think about the key skills and experience required to excel in the role and relate your own expertise back to that. If you identify all the technical or specialist skills, qualifications and experience you need as well as the ‘soft’ or generic skills required – areas such as communication, leadership, teamwork, flexibility, and initiative – then prepare mini stories that demonstrate that skill – you should be prepared to answer any question that is asked.
  • Prepare notes on your job history with key areas to discuss – candidates often can’t recall what they did in previous roles, particularly if some time has passed. Review your job history and create quick mental or physical lists of areas to discuss so you can quickly and confidently answer questions about specific roles. A better option is to prepare mini success stories that demonstrate the value you provided – have these on hand to help you articulate your experiences and accomplishments more clearly.
  • Work out what differentiates you – being able to set yourself apart is essential. Identify your unique skills and qualities and again practise talking about them. You’ve landed an interview and now it’s time to impress. Don’t come across as bored or uninterested – make an effort to show your positive approach and explain why you’re different to others.
  • Prepare some questions – asking informed, well thought-out questions will demonstrate to the interviewer that you are interested in the role and the company – while helping you to gather some information that’s going to be useful in making a decision about whether or not you really want to work there. Asking questions in an interview won’t make you appear rude or arrogant – quite the opposite in fact – it’s the perfect way to show off several of the most important traits that recruiters are looking for. Focus on the company, the industry, the role and its performance criteria, company culture, how they measure success, and the company’s timeline for making a decision regarding the appointment. And don’t be afraid to take a list of questions with you – it shows you’re prepared and interested.
  • Build rapport – remember that a job interview is essentially a person-to-person conversation so make sure to use positive body language, eye contact, and a strong hand shake to engage the interviewer and build rapport. Leave a good first impression by arriving on time or a little early, unflustered with immaculate grooming and dress. It’s not just the content that matters but how you say it – smile and show passion, excitement and enthusiasm when you talk.

It is possible to be well prepared for a job interview without sounding overly rehearsed. Try some of our suggested tips to help build your confidence while ensuring your personality still shines through.

Do you struggle to perform well during interviews? If you would like assistance with preparing for a job interview, build confidence and increase your success rate, see our Interview Training and Coaching Services.

Google your name before hitting submit

Article by Belinda Fuller

Google your name before hitting submitIf you’re searching for a new role, you should assume the recruiter will Google your name. If that’s the case – what will they find? In today’s digital age, your online presence is just as important as your formal Resume and Cover Letter. It’s a way for the recruiter to see who you really are, and the results of that search are likely to influence the outcome of your application. So what can you do to protect that view?

If you feel like you’re banging your head against a wall, wasting time sending out your Resume with no luck in securing interviews, now might be a good time to take control of your online profile. Google won’t reveal exactly how many queries it processes on a day-to-day basis but last year claimed it was ‘trillions’ – in other words at least 2 trillion! The search giant’s last ‘official’ figure was a claim in 2012 that 1.2 trillion specific searches were performed every day. With experts estimating the current figure is likely to include at least a billion specific name searches every day – that’s more than enough reason to take note of what comes up when your name is searched.

Since part of the recruitment process today will more than likely include some kind of online search, it pays to look at this aspect just as closely as you would your written material. We know that searches of social media platforms to screen job candidates before hiring them is high, but we also now believe a high proportion of employers are moving beyond social networks to perform more comprehensive searches on candidates’ entire online presence. While there are many reasons you may not secure an interview – there is no doubt that your online presence, or lack thereof, could be a contributor.

If you’ve never Googled yourself, do it now! What comes up? Here’s the fact – if an employer performs a search on you and doesn’t find something that accurately reflects your application – for example, a comprehensive and up-to-date LinkedIn profile; or worse they find something they don’t like such as a provocative or inappropriate Facebook post, the chances of you being invited in for an interview reduce. That’s why we all need to be proactive and remove and/or moderate the information you’d rather people didn’t see. This goes for information from sites you can control like Facebook but it’s also important to look at mistaken online reputation. If this is the case, ‘defensive googling’ is a way to differentiate your online presence. This involves claiming a distinctive version of your name, for example by including your middle name or initial, then using it consistently throughout all your online and other application materials.

In addition to getting rid of undesirable content and posts, you can also leverage your social media pages to improve your ‘online footprint’ and enhance your prospects. Think about what is going to make you stand out from the crowd and focus your content on positive hobbies and interests. This could mean including additional interests, volunteer work or charities you support. Don’t be afraid to use positive statements as part of your social media, since it encourages yourself and others.

Ignoring your online footprint or brand these days will most likely hinder your job search efforts. Most organisations take background checks very seriously, and much of these are now performed online. Once something inappropriate is uncovered, it’s going to be difficult to recover from that – with the chances of you securing your dream role slim. To be proactive about monitoring your online presence, establish a Google alert with your name. This way, you’ll be notified via email whenever your name hits the web.

Are you applying for jobs and not hearing back? Do you think you need to audit your online presence or gain some assistance to ensure your online presence on LinkedIn is accurate and up to date? If so, click here for our LinkedIn Profile Writing or Coaching Services, or check out our Job Search Coaching Services.




Tis the season! Holiday job search tips

Article by Belinda Fuller

Tis The SeasonIt’s about this time of year that people begin to think it’s too late to start applying for new roles. Even if you believe you won’t be able to secure a new role between now and the new year, there are things you can (and should) be doing over the festive season to help you gain a great head start come January. Whether you’ve been at it for a while, or are just starting your job search, keep it up during the holidays.

While it may be unlikely you’ll be offered a job between now and the new year, that doesn’t mean you should cease all activity. On the contrary, using this time could pay huge dividends down the track. Here’s our top five things you can do now to help your job search in the new year:

  1. Know what you want: Go through job search sites such as Seek and LinkedIn and search for specific titles, companies, industries and keywords. Play around with combinations and open your search out to other geographical locations or industries to expand results. While the market may be quiet and you might not find exactly what you’re looking for, there’s a strong chance that some positions will be a close match to what you’re after. Read the job ads closely and get a feel for what’s required. Doing this allows you to decide what’s important to include (and just as importantly exclude) from your application – as well as determining if you have any major gaps in your capabilities.
  2. Get organised: Today’s job market is not only competitive, it’s complicated. There are many avenues to tap into – including advertised and unadvertised job markets. Getting organised will help you to more efficiently find and apply for all the positions you may be suitable for. Set up automated job searches, identify relevant recruiters, update your application materials, polish your interview skills, use LinkedIn, check your social media settings, and think about who you could be networking with. Read our previous article Winning Job Search Strategies for detailed tips on developing a structured job search strategy.
  3. Update your materials: This includes your LinkedIn profile, Resume and Cover Letter. Many recruiters use LinkedIn to find suitable candidates, so it’s important to optimise your profile with keywords, so you can be found. Include comprehensive and up-to-date content, a current and professional photo, and try to complete every section. Make sure to leverage the summary section – use it to introduce yourself, provide an overview of your key skills, experience and strengths – a picture of who you are and the value you could bring to an organisation. Your Resume should also be updated and we recommend writing a customised cover letter for every job you apply for – addressing as many ‘job requirements’ as you can. Use the holidays to prepare sample letters and/or paragraphs that can easily be modified to suit specific roles as you apply. While you will have to tailor them for each position, getting these documents into shape now will make the job much easier when the time comes.
  4. Prepare for interviews: The biggest mistake you can make when searching for a new job is not preparing for the interview. Ways you can do this in the holidays include brainstorming the types of questions you might get asked and coming up with some examples that demonstrate your success. Think about examples that demonstrate strengths, weaknesses, accomplishments, and how you’ve handled different work situations. Having a bank of these examples will ensure you feel more confident and prepared during the stressful interview process. Read our previous article here that talks about using the STAR approach to help you formulate them for an interview.
  5. Network: Think about who you know that you can connect with now. Let your network know you are seeking new opportunities. While it may not be the best time to reach out to everyone who might be of assistance to you in your job search, that doesn’t mean you can’t get the ball rolling. Do your research, brainstorm and scroll through LinkedIn for potential people to contact, then start drafting emails that can be sent in the new year. Be mindful of people taking time off and coming back to an inbox full of emails which may get overlooked – think about your timing before sending. Remember all the different ways to connect with your network and use them – phone calls, emails, Facebook, LinkedIn, face-to-face and online networking groups.

Today’s job market is competitive and complex so being organised and prepared will help ensure your success! With so many avenues to pursue, using the quieter holiday period to plan your strategy will ensure you are ready and raring to go in the new year.

Would you would like help developing a winning resume, detailed job search strategy, or professional LinkedIn profile? Perhaps you’d like to work on your interview skills? If so, please see our Resume Writing, Job Search Coaching, and Interview Training services.

Step-by-step guide to writing a cover letter

Article by Belinda Fuller

Step by step guide to writing a cover letterWe are asked almost daily by clients if writing a cover letter is really necessary. Our answer is always YES since we know that many employers and recruiters don’t even consider candidates without one. Writing a cover letter is your chance to stand out from other applicants – so use it to your best advantage.

Many clients come to us requesting a ‘general’ cover letter that addresses a variety of roles they would like to apply for in the future. Whilst this can be achieved, we can’t stress enough the importance of specifically targeting your cover letter to individual roles. We advise clients to modify their cover letter for each role they apply for rather than just re-use the same letter.

It’s important that the recruiter immediately identifies with you as someone who could do their job well. This means you need to spend some time analysing the role you are applying for and matching the requirements to your own skills and experience.

Follow these simple steps, and you’ll be well on your way to making it to the top of the recruiter’s pile:

  1. Review the job ad – identify what the recruiter is really looking for and take note of industry buzzwords and specific language.
  2. Cross-match your skills – identify your strengths, applicable skills, experiences, qualifications, achievements, projects and general knowledge that relate directly to the role.
  3. Customise your content – recruiters want to see that you’ve taken the time to understand the role and explain why you want it. Take some time to do this and be explicit in communicating why you’d be a great candidate.
  4. Be succinct – clearly and briefly (no more than one A4 page) highlight your expertise. Use specific examples to demonstrate how you meet the requirements of the role. By all means reference your resume but don’t just regurgitate its content – include additional value.
  5. Quantify examples – if you can, use numbers, percentages or specific results to demonstrate successful outcomes. Try not to make generalised statements about what you can do or have done – back these up with concrete examples.
  6. Highlight the right expertise – if your background is extensive, start culling. Think about what’s important for the role you’re applying for – recruiters are interested in your skills, experience and accomplishments that directly relate to the role they’re recruiting for.
  7. Don’t apologise for what you don’t have – don’t be tempted to mention limitations or areas of partial experience. Instead focus on the positives and any transferable skills.
  8. Emulate the company’s ‘voice’ – after taking note of any industry buzzwords and specific language in Step 1, show you understand the company’s environment and culture by mirroring the same language in your letter.
  9. Use bullet points and white space – break up your letter with bullet points to highlight specific areas of expertise. Make your letter easy to scan and ensure your bullet points address all the main requirements of the role.
  10. Add value – research the company and mention why you would like to work there – highlight similar roles you’ve held or companies you’ve worked for and how that experience might help you succeed in this role. Mention a current company or industry issue you’re aware of and how you might be able to contribute to solving it.
  11. Request contact – include your contact details (at least email and mobile) in a prominent position and ask for an opportunity to discuss your suitability further.

It’s not that difficult to stand out from other candidates – just including a tailored cover letter will often put you ahead of the majority of candidates! Even in job ads that have not specifically requested a cover letter – we always recommend sending one that highlights the important parts of your background. Doing so creates a more concise and targeted picture of you and the value you can bring to the role.

Would you like assistance from a Professional Resume Writer to prepare a winning cover letter targeted towards a specific role for your next job application? If so, please see our Resume Writing Services.

When are you happiest at work?

Article by Belinda Fuller

When are you happiest at workFollowing on from last month’s article which suggested some resources to help mature age workers succeed in our ever changing working environment, recent research from recruitment firm, Robert Half, provides some insight into the impact our age can have on our happiness at work.

According to a recent survey conducted of 2000 workers, employees aged over 55 are happiest and those aged in their 20s and 30s are among the least happy in the Australian workforce today. Statistics aren’t everything, however anecdotally many of our consultants working with clients on a day-to-day basis would agree.

While people in their 20s and 30s can be just starting out in their careers, they’re often looking for excitement, challenge and fulfilment that is hard to find. On the other hand, older workers are more likely to have found what they’re looking for, or managed to achieve the work-life balance they desire.

Here are some interesting statistics from the Robert Half survey:

What age group is happiest at work?

  • Workers over the age of 55 are the happiest employees with a score of 70 on a scale from 0 to 100
  • Employees aged 35-54 are the least happy in the Australian workplace with a score of 67
  • This was closely followed by employees aged 18-34 with a score of 68

What age group has the highest professional fulfilment levels?

  • 82% of employees over the age of 55 found their work worthwhile
  • That percentage dropped significantly to around 66% for workers aged 18 to 34
  • 70% of workers aged 35-54 found their work fulfilling

What age group has the highest stress levels?

  • One in three employees aged 18-34 said they found their job stressful
  • 29% of those aged 35-54 reported stress
  • For employees aged 55 and over, 26% reported that their job was stressful

Who is satisfied with their work-life balance?

  • 67% of Australian employees aged over 55
  • 59% of employees aged 35-54
  • 57% of employees aged 18-34

Who finds their work interesting?

  • 75% of employees aged over 55
  • 66% of employees aged 35 to 54
  • 62% of employees aged 18-34

In recent years, it has become huge business to try to discover the secret to employee satisfaction, as companies recognise the benefits of achieving a positive workplace with happy employees. If you are not happy at work, make some plans to change things. Here are some articles to help you on your way.

Are you happy at work? Would you be interested in obtaining some career counselling to help you decide on a new career path or course to improve your happiness at work? If so, please see our Career Coaching services.

121 words to get your resume noticed

Article by Belinda Fuller

121 words to get your Resume noticedWhether you’re a sales rep or tradesperson, nurse, administrative assistant, or CEO, there are words you can use to describe what you do that are more impactful than others. In today’s job market, recruiters can receive upwards of 100 applications for one role, so what can you do to get your resume noticed? 

You need to stand out if you want to secure your next role, and using the same old words to describe what you do and the value you add is not the way to achieve that. When you’re writing your resume, ensure that the content is short, sharp and compelling. It should clearly sell you and your unique skill set as a viable candidate for the roles you are applying for.

We often liken resumes to sales proposals on YOU! It’s essential to highlight key skills, qualifications and experience in a way that demonstrates value to a potential employer. It should be packed full of easy-to-read facts and achievements. So get clear on exactly what you want and then work out what you’ve achieved previously that demonstrates the value you will add to a future employer.

Then, when writing your content, instead of using standard words to describe what you did, use some of these action-oriented and positive words that will help you stand out from the crowd.

Words to use when you saved the company money or time:

  1. Accelerated
  2. Boosted
  3. Centralised
  4. Consolidated
  5. Converted
  6. Customised
  7. Decreased
  8. Expanded
  9. Integrated
  10. Merged
  11. Overhauled
  12. Reconciled
  13. Reduced
  14. Rehabilitated
  15. Reorganised
  16. Replaced
  17. Restructured
  18. Simplified
  19. Standardised
  20. Streamlined
  21. Yielded

Words to use when you improved something:

  1. Altered
  2. Changed
  3. Clarified
  4. Diagnosed
  5. Enhanced
  6. Enriched
  7. Invigorated
  8. Perfected
  9. Progressed
  10. Redesigned
  11. Refined
  12. Revamped
  13. Revitalised
  14. Transformed

Words to describe experience with projects:

  1. Created
  2. Designed
  3. Developed
  4. Devised
  5. Drove
  6. Established
  7. Founded
  8. Improved
  9. Initiated
  10. Introduced
  11. Invented
  12. Launched
  13. Pioneered
  14. Spearheaded

Words to describe experience with teams:

  1. Aligned
  2. Coached
  3. Conducted
  4. Demonstrated
  5. Informed
  6. Instructed
  7. Led
  8. Mentored
  9. Strengthened
  10. Trained
  11. Transformed

Words to use if you work with partners and/or customers:

  1. Advised
  2. Advocated
  3. Arbitrated
  4. Coached
  5. Consulted
  6. Educated
  7. Facilitated
  8. Informed
  9. Supported

Words to describe experience with data and/or information:

  1. Analysed
  2. Assessed
  3. Audited
  4. Calculated
  5. Categorised
  6. Classified
  7. Compiled
  8. Composed
  9. Critiqued
  10. Drafted
  11. Identified
  12. Integrated
  13. Interpreted
  14. Investigated
  15. Leveraged
  16. Monitored
  17. Qualified
  18. Quantified
  19. Recorded
  20. Researched
  21. Revised

Words to describe general work characteristics:

  1. Accurate
  2. Active
  3. Adaptable
  4. Articulate
  5. Capable
  6. Committed
  7. Competent

Words to describe general work duties or responsibilities:

  1. Altered
  2. Arranged
  3. Developed
  4. Directed
  5. Evaluated
  6. Formulated
  7. Ordered
  8. Planned
  9. Prepared

Words to use instead of achieved:

  1. Accomplished
  2. Attained
  3. Awarded
  4. Carried out
  5. Completed
  6. Conquered
  7. Demonstrated
  8. Exceeded
  9. Outdid
  10. Outperformed
  11. Realised
  12. Succeeded
  13. Surpassed
  14. Targeted
  15. Topped

Next time you update your resume, try swapping out some of the more common words with some stronger, more compelling language to help you stand out to recruiters. Use our list to get started, and review your documents for repetition – use a thesaurus to identify other alternatives.

Are you interested in getting assistance from a professional resume writer to prepare a winning resume that will help you stand out in your next job application? If so, please see our Resume Writing Services.

23 quick Resume changes you can make today

Article by Belinda Fuller

23 quick Resume changes you can make todayThere’s always room for improvement! But so often, the people we meet just don’t have the time that’s necessary to bring their Resume up to scratch. Spending a couple of hours once a year updating your Resume and LinkedIn profile will pay dividends in the long run, and there are lots of simple small changes you can make today.

Taking time out to really clean up your Resume prior to beginning the job search process can pay huge dividends with your results. If you are applying for new roles and not hearing back, make some of these quick small changes to ensure your resume is catching recruiters’ eyes.

  1. Correct errors: Use the spelling and grammar checker in whatever application you’ve used to create your document to pick up errors, but make sure you read and re-read your application to pick up mistakes.
  2. Read it out loud: Printing out your Resume and reading it out loud helps more easily identify mistakes that may slip through the automated spell checker, or when reviewing content on a screen. It also helps you to identify clunky/hard to read sentences. Better yet, have someone else review it for you.
  3. Save it as a PDF: If your resume is in any other format, you can’t guarantee it will be viewed as you see it. Often the formatting looks fine on your screen, but doesn’t if opened by someone with a different software system. Saving as a PDF prevents this issue and ensures your document appears in a consistent way regardless of the system used.
  4. Name your file: Change the name of your Resume to <first name> <last name> Resume. That way, recruiters can quickly and easily identify you and your relevant material.
  5. Ensure readability: Use a common, clean font that is easy to read. Increase line spacing and font size if space allows. Add headings, sub-headings and bullet points and ensure formatting is consistent and pleasant to the eye. Consider adding some colour to make your format pop, and use the same design for your resume and cover letter to make your ‘brand’ consistent.
  6. Clarify content: The first person to review your resume might not be as knowledgeable about what you do as you are. It could be an assistant or a recruiter with general, not specific industry knowledge – so make it readable, relevant, and interesting regardless of the reader’s level of expertise.
  7. Include social links: Include links to your LinkedIn profile and other professional social media pages. Recruiters will search for and find you on social media regardless of how complete your profiles are, so optimising these and then including links just makes it easier for them to do their job.
  8. Activate hyperlinks: It’s likely that your resume will be read on a screen, so by making your email address, LinkedIn and other social profile links clickable – you’ll ensure its easy for the recruiter to learn more about you.
  9. Exclude irrelevant information: Since it’s illegal for employers to consider certain aspects when reviewing your application – you should delete them. This includes your gender, date of birth, marital status, and religion.
  10. Delete your high school information: Unless you finished high school in the last few years and you have very little work experience, there’s no need to include it.
  11. Place education after experience: Again, unless you’re a very recent graduate, chances are your recent work experience has more bearing on whether or not you’re right for the role. While recruiters might want to know you have a degree, it’s often not the most important aspect.
  12. Update your key skills: Ensure your skills and personal attributes are grouped under a section called ‘key skills’ or ‘key capabilities’. Remove anything outdated and ensure your skills match the requirements of the roles you are applying for.
  13. Remove acronyms: You shouldn’t assume that recruiters will understand what you’re talking about. Always spell out acronyms regardless of how common they are within your industry.
  14. Get rid of clutter: Unless you are a graphic designer, keep it simple. Remove photos and busy visual elements which usually just distract from the necessary information. Use bold, larger font sizes, dividers, and bullet points to delineate new sections and highlight specific content.
  15. Consolidate multiple positions in one company: If you held multiple positions in the same company, but they were similar, group them. For example, if you were promoted from an assistant to a manager – list the role as manager and state “promoted from assistant in <month> <year>” as an achievement. If the roles were quite different, list them separately. If you held several ‘acting’ roles – list them as bullets under your substantive or ‘regular’ role.
  16. Leave out irrelevant history: As a general rule, go back approximately ten years with detail, and then only include a brief summary of previous roles if highly relevant.
  17. Reduce lines that only contain one word: Go through your Resume and find ways to eliminate lines with only one word in them. Try editing previous lines to prevent this happening. It makes the document look cleaner and frees up extra space.
  18. Adjust the tense: Make sure tense and context is consistent. Generally, previous roles should be described in past tense and current roles in current tense, but whatever way you choose, just make it consistent.
  19. Focus on achievements: Clearly identify your value by focusing on how your company benefited by you doing what you did. This shows a potential employer how they might benefit by recruiting you.
  20. Quantify accomplishments: Where you can, include numbers and percentages or other ways to quantify achievements (estimates are OK but always be prepared to back these up in an interview if asked).
  21. Check punctuation: Again consistency is key – for easy reading as well as to show professionalism. Check the use of full stops, bullets, commas, colons, semi-colons, headings, sub-headings etc. and ensure consistency throughout.
  22. Ensure content is up-to-date: Make sure your most current information is referenced, including recently completed or in progress study, new awards and role accomplishments, newly developed skills, presentations you’ve given, or articles you’ve had published.
  23. Ask for help: Ask a few friends or professional contacts if you can view their resume for inspiration. Alternatively, ask them if they’ll review yours and provide you with their feedback.

Alternatively, why not enlist the help of a professional resume writer who can help you maximise your experience and qualifications to give yourself a better chance at your dream job? Our Resume Writers have been selectively hand-picked from around the country. They are professional writers with extensive experience writing resumes, cover letters, bios and selection criteria responses for both the public and private sectors.

Are you interested in getting assistance from a professional resume writer to prepare a winning Resume for your next job application? If so, please see our Resume Writing Services.

Helpful resources for mature age workers

Article by Belinda Fuller

Helpful resources for mature age workersWith life expectancy on the rise, most people are wanting (or needing) to stay in the workforce longer to boost their retirement savings and ensure their financial future. But for many workers, this means a change in attitudes, retraining, and development of new skills to ensure they are not left behind in our ever changing digital and global world.

This drive for older workers to maintain their skills and develop new ones will ensure they remain competitive in the workplace for as long as they need to work. While in the past, many people expected to retire around 60, this is now no longer the case. In recognition of our ageing population, the federal government has already announced a rise in the retirement age to 67, which is due for implementation by 2023 and designed to reduce the impact on welfare.

So what are the main areas mature age workers need to focus on? Most experts agree that the ability to adapt, change and be flexible are key aspects that will determine an older worker’s ability to remain in the workforce. In addition, technical capabilities will be important. To succeed in the current and future period of digital disruption and globalisation, workers need to constantly up-skill to remain relevant.

Older workers should also develop transferable skills so capabilities can be adjusted and relevant ‘sideways’ moves can be made if necessary – particularly where industries shrink, collapse, or even become obsolete. This also requires older workers to think more creatively in terms of the type of work they might be able to do, as well as being prepared to work in completely different areas to what they’ve been used to.

People who are happy to retrain and upskill are those most likely to be in demand and highly active until they choose to retire. Many courses can be undertaken online today – for free or at a very low cost. They can be completed as short courses over a period of days or weeks, instead of longer post-graduate study that people might think of when they consider training and development.

List of Helpful Resources

Career transition assistance: As part of the Government’s Working Age Payment Reforms, a Career Transition Assistance Program will be trialled in five regions around Australia, before being rolled out nationally from July 2020. The program provides opportunities for mature age people to reskill and become more competitive in the job market. Participants in the program will be able to boost their skills, learn new job-search techniques and better understand local labour markets. The trial commences in July 2018 in various areas around Australia.

Older workers: A site dedicated to job listings from age-friendly employers who are specifically searching for older workers.

CoAct: A national network of employment agencies that can help mature age workers to re-enter the job market after an extended period of time away, or change careers.

Mature workers / care careers: A site that welcomes mature aged workers to the disability, community and aged care sectors.

Small business assistance: As a mature worker, you may be in an ideal position to establish your own consultancy or small business. This site provides everything you need to know – including business setup advice, taxation obligations, financial and insurance information, general business planning, information on employing people, grants and assistance, and a vast array of other useful facts.

Open2Study: This site provides access to a variety of free courses that can be studied online.

MOOC: A Massive Open Online Course (MOOC) is a free online course available to anyone wanting to take it. They are similar to online courses in terms of teaching and learning methods using videos, group chats, assignments and tests but they do not generally provide academic credit for use in other traditional courses, nor will you have much (if any) interaction with the lecturer. They are a great option if you don’t want to commit to a long term study option or would like to ‘try before you buy’.

Australian Government – mature age workers: This Australian Government webpage details information and articles on some of the support and resources available to mature age workers.

Restart – Department of Employment: This site provides information about the Australian Government’s financial incentives available to businesses to encourage them to hire and retrain employees who are 50 years of age and over.

As a mature age worker, you have a lot to offer. Both the government and businesses are slowly starting to recognise this. Tapping into the experience and success of older workers makes good business sense for most, and ensuring as many of our growing pool of older people are employed in the Australian economy, for as long as they are able to be, makes good economic sense.

Are you interested in obtaining some career advice? If so our career advisors are experts in their field and can provide comprehensive Career Coaching. We also offer LinkedIn Profile Writing Services with experienced writers who can help you network and connect with like-minded industry experts and ensure your profile sets you apart from your competitors.

How to leverage digital technology to apply for your next role

Article by Belinda Fuller

How to leverage digital technology to apply for your next roleThere’s no doubt the digital revolution has impacted every part of our personal and professional lives – in fact its effect is so significant that it’s hard to imagine life before it. With technology now playing a major role in recruitment – both in allowing companies to find candidates, and candidates to find jobs, it can be daunting to make sense of it all.

Securing a role today is nothing like it was in the past. With almost every application process involving some kind of digital technology – most job search action happens online. Since the recruiter is unlikely to meet you until you’re invited for an interview, it makes sense to pay attention to every part of this process to ensure success. From searching, to applying, and following up after the interview, here’s our tips on leveraging technology to help you succeed.

  • Optimise your resume: Using one standard resume with no customisation is not recommended. Tailor content to suit the role – reorganise material to address the most important skills, attributes and accomplishments first; make sure to address all the requirements of the role; and ensure inclusion of ‘keywords’ relating to the job and ad. Even where Applicant Tracking Systems (ATS’) are used, your resume will be read by a recruiter after being selected by an ATS, so it also needs to read well from a human perspective and not just be stuffed with keywords. Make sure there are no spelling errors and always send or attach your Resume in the correct file format specified by the company recruiting.
  • Review your online presence: In addition to your resume, cover letter, and any other physical application material, recruiters can easily explore your background more proactively, so your online presence should be optimised. The first place to ensure optimisation is LinkedIn, however we also recommend reviewing avenues such as Facebook, Twitter, Instagram, personal blogs and other social media to improve your ‘online footprint’ and enhance your prospects. If you are expressing strong opinions and/or sharing controversial photos or topics, this could ruin your chances of securing your dream role. Perhaps more importantly, recruiters also use social media to find the positives – searching for cultural fit through various aspects of your life and activities. I’ve heard stories of recruiters having two or three equal candidates but narrowing it down to the ideal candidate based on social media profile reviews. It therefore makes sense to tidy up photos and content that may be offensive or suggestive to others, adjust privacy settings, think about what might make you stand out from the crowd, and include positive hobbies, interests, volunteer work, or charities you support.
  • Develop your brand: We’ve spoken before about the importance of thinking of yourself as a brand and maintaining consistency with your message throughout your job search tools. Whether you’re self-employed or not, defining, building, and promoting a recognisable and consistent personal brand that sets you apart will help raise your profile and make you more marketable. For more information on developing your own personal brand, see the following articles: 5 tips to build your personal brand and How to build your personal brand, or search ‘personal brand’ on the Katie Roberts Career Advice Blog.
  • Conduct your own research: Most companies have websites, Facebook, LinkedIn, and other social profiles. Take time to research companies you’d like to work for. Engage with them and immerse yourself in their culture by following them on social media. This is a great way to get to know the company before you get to the interview stage. You can also research current employees on LinkedIn to gain a better understanding of their backgrounds and skillsets. We also advise clients to research a variety of different job sites to review appealing jobs and identify the key skills and attributes necessary for success.
  • Set up your job alerts: You can quickly and easily set up job alerts with all the major job search sites, as well as many major companies. This ensures you don’t miss any viable opportunities and you also have the option to establish a personal profile which can be viewed by potential employers who then make contact with you.
  • Tap into your network: Think about who you know and who you might be able to connect with. Let your network know you are seeking new opportunities. Use LinkedIn, join online networking groups, alert your Facebook friends, or make a funny post on Instagram about your job hunt. Don’t forget other non-digital ways to connect with your network as well – and make sure to use them all.
  • Track your progress: Being organised is a key factor in achieving success. Create a folder accessible from anywhere and save copies of resumes and cover letters you can tailor for specific opportunities. Since job ads are often removed before the interview, it’s important to keep a copy of this as well so you can reference it if you’re successful in securing an interview. Track jobs you’ve applied for and whether or not you’ve heard back. Include information like job title, company name, contact information, and any important information you identified or discovered during your initial research.
  • Follow up your application: Don’t be afraid to follow up with an email, a call or a LinkedIn connection request. I once secured a lucrative contract opportunity simply by requesting to connect with the owner of a business that had advertised a role six weeks previously. I included a brief note saying I’d applied and assumed the position had been filled, but wanted to connect in case any similar opportunities arose in the future. I briefly reminded the contact of my key skills and she called me within 15 minutes of receiving my request. She had been extremely busy, had exhausted her initial first priority candidate pool and hadn’t got around to reviewing initial applicants again to identify further potentials. This was part luck, but also effort on my part. My contact told me that my proactive follow up appealed to her and the fact that I’d gone to the trouble of reminding her of my skillset and doing so through LinkedIn meant she could quickly review my profile and see where my skills would fit before giving me a call to chat.

Companies today receive more applications for roles than they ever have before, with the ease of digital technology broadening the talent pool beyond traditional limitations. While these developments do mean increasing competition for you – it also means a whole new world of possibility when applying for roles. Make sure to leverage digital technology to your advantage.

Are you confused about how to leverage digital technology to apply for your next role? Not sure where to start? If so, see our LinkedIn Writing or Coaching Services, or check out our Job Search Coaching Service.