Category Archives: Career Change

How to handle rejection

Article by Belinda Fuller

How to handle rejectionLearning how to handle rejection while job hunting is tough. You need commitment, effort and persistence to ensure success in today’s job market. With multiple avenues available to search for, apply and secure your role, not to mention the competition, it can be complex. As hard as it is, it’s an important part of the job search process and one you need to learn to manage.

Even though we are experiencing a fairly buoyant job market at the moment, our evidence from talking with clients on a daily basis suggests it can take at least six months, sometimes longer, to secure a new role. If you’re sending out application after application only to receive rejection letters (or worse, nothing), it’s easy to get disheartened.

Rejection is a normal part of the job-hunting process and will help you to learn, grow and move one step closer to the perfect role. Until you get there, here are some tips for keeping your spirits up during the search.

  • Don’t take it personally: It’s easy to take rejection personally. But remember there are usually a variety of factors that recruiters consider when making their decisions. In addition, there are often upwards of 100 applicants for a single role. It might just be a case of how well you stacked up against the other applicants on that occasion as opposed to your overall suitability for the role.
  • Don’t get bogged down: Negativity is pervasive and once you start those thoughts, it can be hard to get rid of them. Move on from any rejections or disappointments quickly and treat every application as a fresh new opportunity. Maintaining your positivity and enthusiasm will also help you perform better when you do land an interview.
  • Treat it like a job: Looking for a job is hard work! We suggest clients try to complete some job search tasks every day – whether that be networking with old colleagues, searching for jobs to apply for, talking to recruitment agencies, polishing your resume, or practising for an interview – do something constructive every day but make sure your goals are realistic and achievable.
  • Remember some things are not meant to be: No matter how perfect a job might seem at the time, I’m a big believer that if you don’t get it, then it just wasn’t meant to be. It’s often only in retrospect that we can clearly see that failure or rejection can make way for the best opportunity yet.
  • Don’t settle for second best: Stay focused – the longer you look, the more tedious the process can become. After a long period applying for jobs with few positive results, it can be tempting to lower our expectations and settle on anything, especially if you are keen to leave your current role. Remember that lowering your expectations is not the best approach for your career in the longer term, and you may just be right back where you’re at now in no time at all. Employers value signs of passion and determination, so reflect this in your application, even if you lack the experience.
  • Focus on your strengths: It’s important to be able to clearly and concisely articulate your value and the accomplishments you have made in an appealing way. If you have a good understanding of the areas you need to excel in to achieve the type of role you’re looking for, this process will be easier. Even though you didn’t get the job you thought was perfect – your skills and qualities will be perfectly suited to another company and position – it’s just a matter of talking about them with enthusiasm and confidence.
  • Improve your approach: If you’ve been at it for a while, take some time out to assess your progress. Are your resume, cover letter and application documents tailored for each role? Are the roles you’re applying for truly a good fit? Have you done any networking? What can you improve? Whether its rewriting your resume and cover letter, putting some time into your LinkedIn profile, or practising your interview skills – find ways to improve what you’re currently doing. If you’re applying for government roles, make sure you address the required selection criteria specifically how they’ve requested. The selection criteria process has evolved significantly over the past few years, so the approach you may have used previously might not be relevant now. For tips, refer to our previous articles on responding to selection criteria. For other improvement tips, see our articles on resume writing, LinkedIn, and interviews.
  • Ask for feedback: If you didn’t get the job following an interview, ask for some feedback. Many recruiters are happy to provide this. The reason why you didn’t get the job is often not what you think. This feedback can be used to assist in perfecting your next application or interview.
  • Learn new skills: If there are gaps in your skill set, think about taking a short course or volunteering for extra responsibilities in your current role. There are plenty of short (often free) courses available online that can fill a gap – some worth looking into are: Lynda, Alison, and MOOC.

In a competitive job market, landing an interview is a huge achievement. Learning to handle rejection is an important part of the job search process and learning how to not let it get you down is even more important. Acknowledge what you did well and understand some things are out of your control. Learn from every experience, then try to let it go and move on to the next application.

If you would like help in searching for your next role, please see our Job Search Coaching, Interview Training & Coaching, or Resume and Cover Letter Writing Services.

The future of work – will robots replace us all?

Article by Belinda Fuller

The future of work - will robots replace us all?

Digital technology has already reinvented the way people work but there’s more to come amidst a constantly changing technology landscape. As individual tasks increasingly become automated, jobs are being redefined and re-categorised but will robots eventually replace us? Or will we reach a point where people and machines work alongside each other?

With the concept of work changing at this ever-increasing pace and more individual tasks becoming automated through machines, artificial intelligence (AI) and other technologies, jobs are being redefined. Some experts predict we are on the cusp of the fourth industrial revolution with changes marked by mind boggling advances in digital, physical and biological technologies set to revolutionise our future.

As our workplaces continue to rapidly evolve, it’s clear we need to develop new skills to keep pace with the change. Much of the research conducted on this topic suggests that robots won’t (and can’t) replace us altogether (at least not in our lifetimes). With many jobs lost to automation replaced by new ones, jobs aren’t being replaced at the rate some predicted several years ago. In fact, research commissioned by technology company Infosys and presented at the World Economic Forum last year revealed that 72% of workers whose jobs are effected by AI will be redeployed within the same area of their organisation (34%) or retrained for another area (38%).

What the research shows is that robotics and/or AI are being used to automate routine and mundane tasks, resulting in large scale reclassification of work. However, the resulting value of that automation means people are freed up to focus on higher value work that can only be done (at the moment) with human imagination. While new jobs are being created by AI, particularly in the field of robotics, it’s impossible to predict exactly where jobs will emerge and what skills will be needed.

Digital technology has already completely reinvented the way we work, however while many industries have activities with potential for complete automation, many do not. In addition, other factors will influence whether tasks will be automated completely or partially. These include the technical feasibility, costs involved, scarcity or abundance of existing skills to do the work, the costs of workers who would otherwise do the work, benefits beyond labour cost savings (such as improved performance), and regulatory and/or social acceptance considerations. We do know that workers involved in areas requiring more creative and imaginative skills will remain in demand. Examples include jobs where you need to: manage others and/or interact with stakeholders; apply expertise to make decisions or plan, create or innovate; complete physical work and operation of machinery in unpredictable environments; and many areas of healthcare and social assistance.

Skills such as problem solving, critical thinking, empathy, innovation and creativity, collaboration, leadership and a service focus are becoming more important. The ability for workers to be adaptable in developing new skills, and be willing and able to work along-side automation or machines will become more important. The flexibility to move to other areas will drive future success and this will largely fall to the individual to acquire these new skills or retrain in new areas.

If you are looking to advance your career, you may have already identified the areas you need to gain more experience; or the knowledge you need to develop in order to progress. With the future set to bring such staggering change and advancements – think about what areas you could develop more relevant skills in.

Would you like assistance from a Career Coach to identify areas where you might be able to improve your career? If so, please see our Career Counselling Services.

Is it time for a career change?

Article by Belinda Fuller

Is it time for a career changeThe new year is often time for change in many areas of our lives. It’s when we take time to reflect on the past, instigate some new habits and set goals! It’s also a time when many people consider changing jobs or careers. If you’ve already begun the process, good for you! Now give yourself some time to ensure success.

Changing jobs is a big deal, but if you’re looking for a bigger career change, this can be an even bigger decision for many people. If you’ve made that decision already – congratulations! You owe it to yourself to ensure you enjoy going to work each day. We’ve compiled a step-by-step guide of all the areas you need to think about to help ensure you are ready for your next step – professionally, emotionally, and financially.

STEP 1 – think about whether it really is your career that needs to change or if your current role just isn’t satisfying you. Make a list of all your strengths, weaknesses, likes and dislikes. Once you have completed that, look outside your current role, industry, and/or company to determine what aligns with your strengths and likes. We often find clients who are great at what they do and are in a job that is seemingly a good fit for them, but the company they work for is not ideal. It is very important at this stage to understand where your issues actually lie before embarking on a complete career change. If it’s the job you dislike, perhaps a similar job in a different industry or environment would make you happier. If it’s certain aspects of your current role you dislike, there might be an opportunity to diversify and take on a role with different responsibilities.

STEP 2 – once you have decided you would like to change careers, narrow down the direction you’d like to pursue. If you are unsure, consider taking a career assessment and meeting with a Career Advisor to better understand your interests and personality type, which can help you narrow down some new career choices. Research careers using online resources such as those found in our previous Useful Career Resources and Tools article.

STEP 3 – from the overview you’ve developed, decide how you might be able to make a change. You may have a lot to consider before you make your transition, including financial, family and study considerations. Analyse your financial situation and how that could be affected. Look for gaps in your resume and work out how to fill them. Do you need to undertake further study? Can some or all of the study be completed part-time while still working? Investigate opportunities to complete volunteer work. Think about the fact that many careers look great to an outsider, but the reality of the day-to-day job isn’t so interesting. Seek out and talk to people already working in your area of interest to gain a better understanding of their opinions and experiences to help you become more informed.

STEP 4 – contact employers and recruiters that specialise in your new field or industry. It’s important to proactively and enthusiastically hunt for your new role. Set up job alerts on online job sites and make sure you get out there and network with existing and new contacts.

STEP 5 – prepare your application material and update LinkedIn and other social media accounts. Tailor your application materials for every role you apply for – particularly the cover letter. We see too many people sending off applications that aren’t tailored to the role and then wonder why they don’t hear back. Pay particular attention to any selection criteria requirements and ensure you have responded in the way the recruiter has requested.

STEP 6 – take some time to prepare and practice for interviews. You may be the best candidate for the role, but if you don’t perform well in the interview, it’s unlikely you’ll progress. See our article this month ‘How to prepare for an interview without sounding like a robot’ for more tips.

Changing careers can be a very rewarding experience, but will require strong courage and conviction from you. It will most likely involve lots of hard work – especially if you need to complete additional training or study. Taking an honest look at why you want to change careers and what you hope to achieve is a great first step to ensuring a successful career change.

Would you like help deciding whether or not changing careers is a viable next step for you? If so, please see our Career Coaching Services.

Tis the season! Holiday job search tips

Article by Belinda Fuller

Tis The SeasonIt’s about this time of year that people begin to think it’s too late to start applying for new roles. Even if you believe you won’t be able to secure a new role between now and the new year, there are things you can (and should) be doing over the festive season to help you gain a great head start come January. Whether you’ve been at it for a while, or are just starting your job search, keep it up during the holidays.

While it may be unlikely you’ll be offered a job between now and the new year, that doesn’t mean you should cease all activity. On the contrary, using this time could pay huge dividends down the track. Here’s our top five things you can do now to help your job search in the new year:

  1. Know what you want: Go through job search sites such as Seek and LinkedIn and search for specific titles, companies, industries and keywords. Play around with combinations and open your search out to other geographical locations or industries to expand results. While the market may be quiet and you might not find exactly what you’re looking for, there’s a strong chance that some positions will be a close match to what you’re after. Read the job ads closely and get a feel for what’s required. Doing this allows you to decide what’s important to include (and just as importantly exclude) from your application – as well as determining if you have any major gaps in your capabilities.
  2. Get organised: Today’s job market is not only competitive, it’s complicated. There are many avenues to tap into – including advertised and unadvertised job markets. Getting organised will help you to more efficiently find and apply for all the positions you may be suitable for. Set up automated job searches, identify relevant recruiters, update your application materials, polish your interview skills, use LinkedIn, check your social media settings, and think about who you could be networking with. Read our previous article Winning Job Search Strategies for detailed tips on developing a structured job search strategy.
  3. Update your materials: This includes your LinkedIn profile, Resume and Cover Letter. Many recruiters use LinkedIn to find suitable candidates, so it’s important to optimise your profile with keywords, so you can be found. Include comprehensive and up-to-date content, a current and professional photo, and try to complete every section. Make sure to leverage the summary section – use it to introduce yourself, provide an overview of your key skills, experience and strengths – a picture of who you are and the value you could bring to an organisation. Your Resume should also be updated and we recommend writing a customised cover letter for every job you apply for – addressing as many ‘job requirements’ as you can. Use the holidays to prepare sample letters and/or paragraphs that can easily be modified to suit specific roles as you apply. While you will have to tailor them for each position, getting these documents into shape now will make the job much easier when the time comes.
  4. Prepare for interviews: The biggest mistake you can make when searching for a new job is not preparing for the interview. Ways you can do this in the holidays include brainstorming the types of questions you might get asked and coming up with some examples that demonstrate your success. Think about examples that demonstrate strengths, weaknesses, accomplishments, and how you’ve handled different work situations. Having a bank of these examples will ensure you feel more confident and prepared during the stressful interview process. Read our previous article here that talks about using the STAR approach to help you formulate them for an interview.
  5. Network: Think about who you know that you can connect with now. Let your network know you are seeking new opportunities. While it may not be the best time to reach out to everyone who might be of assistance to you in your job search, that doesn’t mean you can’t get the ball rolling. Do your research, brainstorm and scroll through LinkedIn for potential people to contact, then start drafting emails that can be sent in the new year. Be mindful of people taking time off and coming back to an inbox full of emails which may get overlooked – think about your timing before sending. Remember all the different ways to connect with your network and use them – phone calls, emails, Facebook, LinkedIn, face-to-face and online networking groups.

Today’s job market is competitive and complex so being organised and prepared will help ensure your success! With so many avenues to pursue, using the quieter holiday period to plan your strategy will ensure you are ready and raring to go in the new year.

Would you would like help developing a winning resume, detailed job search strategy, or professional LinkedIn profile? Perhaps you’d like to work on your interview skills? If so, please see our Resume Writing, Job Search Coaching, and Interview Training services.

When are you happiest at work?

Article by Belinda Fuller

When are you happiest at workFollowing on from last month’s article which suggested some resources to help mature age workers succeed in our ever changing working environment, recent research from recruitment firm, Robert Half, provides some insight into the impact our age can have on our happiness at work.

According to a recent survey conducted of 2000 workers, employees aged over 55 are happiest and those aged in their 20s and 30s are among the least happy in the Australian workforce today. Statistics aren’t everything, however anecdotally many of our consultants working with clients on a day-to-day basis would agree.

While people in their 20s and 30s can be just starting out in their careers, they’re often looking for excitement, challenge and fulfilment that is hard to find. On the other hand, older workers are more likely to have found what they’re looking for, or managed to achieve the work-life balance they desire.

Here are some interesting statistics from the Robert Half survey:

What age group is happiest at work?

  • Workers over the age of 55 are the happiest employees with a score of 70 on a scale from 0 to 100
  • Employees aged 35-54 are the least happy in the Australian workplace with a score of 67
  • This was closely followed by employees aged 18-34 with a score of 68

What age group has the highest professional fulfilment levels?

  • 82% of employees over the age of 55 found their work worthwhile
  • That percentage dropped significantly to around 66% for workers aged 18 to 34
  • 70% of workers aged 35-54 found their work fulfilling

What age group has the highest stress levels?

  • One in three employees aged 18-34 said they found their job stressful
  • 29% of those aged 35-54 reported stress
  • For employees aged 55 and over, 26% reported that their job was stressful

Who is satisfied with their work-life balance?

  • 67% of Australian employees aged over 55
  • 59% of employees aged 35-54
  • 57% of employees aged 18-34

Who finds their work interesting?

  • 75% of employees aged over 55
  • 66% of employees aged 35 to 54
  • 62% of employees aged 18-34

In recent years, it has become huge business to try to discover the secret to employee satisfaction, as companies recognise the benefits of achieving a positive workplace with happy employees. If you are not happy at work, make some plans to change things. Here are some articles to help you on your way.

Are you happy at work? Would you be interested in obtaining some career counselling to help you decide on a new career path or course to improve your happiness at work? If so, please see our Career Coaching services.

Helpful resources for mature age workers

Article by Belinda Fuller

Helpful resources for mature age workersWith life expectancy on the rise, most people are wanting (or needing) to stay in the workforce longer to boost their retirement savings and ensure their financial future. But for many workers, this means a change in attitudes, retraining, and development of new skills to ensure they are not left behind in our ever changing digital and global world.

This drive for older workers to maintain their skills and develop new ones will ensure they remain competitive in the workplace for as long as they need to work. While in the past, many people expected to retire around 60, this is now no longer the case. In recognition of our ageing population, the federal government has already announced a rise in the retirement age to 67, which is due for implementation by 2023 and designed to reduce the impact on welfare.

So what are the main areas mature age workers need to focus on? Most experts agree that the ability to adapt, change and be flexible are key aspects that will determine an older worker’s ability to remain in the workforce. In addition, technical capabilities will be important. To succeed in the current and future period of digital disruption and globalisation, workers need to constantly up-skill to remain relevant.

Older workers should also develop transferable skills so capabilities can be adjusted and relevant ‘sideways’ moves can be made if necessary – particularly where industries shrink, collapse, or even become obsolete. This also requires older workers to think more creatively in terms of the type of work they might be able to do, as well as being prepared to work in completely different areas to what they’ve been used to.

People who are happy to retrain and upskill are those most likely to be in demand and highly active until they choose to retire. Many courses can be undertaken online today – for free or at a very low cost. They can be completed as short courses over a period of days or weeks, instead of longer post-graduate study that people might think of when they consider training and development.

List of Helpful Resources

Career transition assistance: As part of the Government’s Working Age Payment Reforms, a Career Transition Assistance Program will be trialled in five regions around Australia, before being rolled out nationally from July 2020. The program provides opportunities for mature age people to reskill and become more competitive in the job market. Participants in the program will be able to boost their skills, learn new job-search techniques and better understand local labour markets. The trial commences in July 2018 in various areas around Australia.

Older workers: A site dedicated to job listings from age-friendly employers who are specifically searching for older workers.

CoAct: A national network of employment agencies that can help mature age workers to re-enter the job market after an extended period of time away, or change careers.

Mature workers / care careers: A site that welcomes mature aged workers to the disability, community and aged care sectors.

Small business assistance: As a mature worker, you may be in an ideal position to establish your own consultancy or small business. This site provides everything you need to know – including business setup advice, taxation obligations, financial and insurance information, general business planning, information on employing people, grants and assistance, and a vast array of other useful facts.

Open2Study: This site provides access to a variety of free courses that can be studied online.

MOOC: A Massive Open Online Course (MOOC) is a free online course available to anyone wanting to take it. They are similar to online courses in terms of teaching and learning methods using videos, group chats, assignments and tests but they do not generally provide academic credit for use in other traditional courses, nor will you have much (if any) interaction with the lecturer. They are a great option if you don’t want to commit to a long term study option or would like to ‘try before you buy’.

Australian Government – mature age workers: This Australian Government webpage details information and articles on some of the support and resources available to mature age workers.

Restart – Department of Employment: This site provides information about the Australian Government’s financial incentives available to businesses to encourage them to hire and retrain employees who are 50 years of age and over.

As a mature age worker, you have a lot to offer. Both the government and businesses are slowly starting to recognise this. Tapping into the experience and success of older workers makes good business sense for most, and ensuring as many of our growing pool of older people are employed in the Australian economy, for as long as they are able to be, makes good economic sense.

Are you interested in obtaining some career advice? If so our career advisors are experts in their field and can provide comprehensive Career Coaching. We also offer LinkedIn Profile Writing Services with experienced writers who can help you network and connect with like-minded industry experts and ensure your profile sets you apart from your competitors.

The skills to develop today to succeed tomorrow

Article by Belinda Fuller

The skills to develop today to succeed tomorrowThe future of work is changing rapidly. Industries are shrinking, jobs are vanishing, and professional skills are evolving faster than ever before. Some experts predict we are on the cusp of the fourth industrial revolution with changes marked by mind boggling advances in digital, physical and biological technologies set to revolutionise our future. How can we keep pace with change to ensure future career success?

If you are looking to advance your career, you may have already identified the areas you need to gain more experience; or the knowledge you need to develop in order to progress. With the future set to bring such staggering change and advancements – we’ve identified some of the skills we think will be important for individuals to succeed.

  1. Complex problem-solving skills – in our rapidly changing world, problems are becoming more complex and harder to solve due to incomplete, contradictory or ever-evolving trends, requirements and threats. Problems that we have never seen before are cropping up more often, so people who can think innovatively to identify viable solutions will be in demand.
  2. Critical thinking – this can be defined as the objective analysis of facts to form a judgement. Often the subject is complex and requires analysis or evaluation of vast amounts of information. In today’s ‘information age’, data is available everywhere – with companies collecting huge amounts of data about everything their customers do on a day-to-day basis. Being able to leverage and effectively utilise this information for competitive advantage is a key skill to have.
  3. Creativity & Innovation – competition is fierce today across most industries, budgets are tight and doing things the way they’ve always been done probably won’t cut it any longer. Having the ability to think outside the box to achieve success is a top skill to possess.
  4. Collaboration – working well with others and appreciating the input from different team members is essential in today’s work environment. Human interaction in the workplace will become more and more important as computers and robots take over certain tasks. Being able to work together to leverage individual’s strengths while being aware of any weaknesses and adapting to address these will be important.
  5. Leadership – regardless of how much an organisation and its day-to-day operations become ‘automated’, employees will remain at the heart. Being able to develop strong relationships with employees and successfully lead teams to success is important. Listening carefully to understand concerns; identifying ways you can help them become more efficient, effective and enthusiastic; and developing and maintaining strong ongoing professional relationships is key. Good leaders consistently provide support and show their team they are there for them. It is more vital than ever for future leaders to know how to motivate teams, maximise productivity and respond quickly and effectively to needs.
  6. Service orientation – digitisation, technological advancements, and increasing competition means customers will be picky – and rightly so. Customers have the ability to choose who they do business with and the capacity to change as often as they desire. It’s no longer as difficult as it once might have been to switch suppliers or move to a different brand. People who make the customer experience their priority, anticipate what customers need, and design products and solutions to meet those needs, will be in demand.

As our workplaces continue to rapidly evolve, it’s clear that we all need to develop new skills if we’re going to keep up with, and hopefully ahead of, all the changes. Achieving success in your career is an ongoing process and something you can constantly work on. Some of the skills we’ve talked about are ingrained, but more often than not, the skills and traits needed to succeed can be learnt.

These are just some of the many skills we think might be required for future career success. Would you like assistance from a Career Coach to identify areas where you might be able to improve your career? If so, please see our Career Counselling Services.

4 career lessons I learnt from my mum

Article by Belinda Fuller

Four career lessons I learnt from my mumDespite my mum never telling me that life was like a box of chocolates, I love this analogy because life really is a colourful mix of great and not so great that when put together is hopefully more good than bad! My mum always tried to focus on the positives and she continually reinforced four key messages that I think are great career lessons for anyone.

I didn’t always think my mum was wise, especially as a teenager! As a mum myself now, I often wonder if the guidance and support I’m providing my children is enough. It got me thinking about the lessons I’d learnt as a child and young person and how they influenced my career decisions later in life.

  1. Never look back: “The only time you should look back is to see how far you’ve come”. Dwelling on the ‘what could have been’ is no good for anyone and definitely a career killer. Focus on the future and what can be, rather than worrying about what you should have or could have done in the past. Commit to making some changes today that will impact on your future success.
  2. Always try your best: Every day, across almost every aspect of our lives, we have the option of ‘doing our best’ or being satisfied with something less. Regardless of the result, my mum was always more concerned about whether I’d tried my best. There will always be an excuse as to why you shouldn’t or didn’t give something your best effort, but when it comes to your career – it really does matter. If you’re not doing your best, then you’re operating at a lower level, you’re compromising your standards and you’re setting yourself up for consistent achievement of a lower level performance. So give it your all – with 100% effort (and no lies to yourself about the fact that you tried your best when really you didn’t), not giving up after just one attempt, and seeking help where you need it.
  3. Learn from your mistakes: Mistakes are made to teach us. We make mistakes every day, some that matter and some that don’t. The fact is, most mistakes are great learning opportunities – especially when it comes to your career. Mistakes can:
    • Help us determine what works and what doesn’t
    • Clarify what’s important in our life
    • Teach us how to tell the truth (by being honest about our failures)
    • Increase our capacity to change and grow
    • Help us take responsibility for our actions rather than shifting blame
    • Identify the need not to over-commit
    • Make us understand the importance of focus to achieve success.

So embrace your mistakes, and turn them into a learning opportunity – just try not to make the same mistake twice!

  1. Happiness is a journey: It’s not a destination that once reached is put aside. In philosophy, happiness translates from the Greek concept of eudaimonia, and refers to ‘the good life’, or flourishing, rather than simply an emotion. In psychology, happiness is a mental or emotional state of well-being with positive or pleasant emotions. People often think they’ll be happy when they “lose the weight, get the job, are in a relationship, buy the car etc…” but this is often not the case. The fact is, happiness is a choice with different people approaching the same situations with vastly different attitudes. If you approach your situation with positivity, you will be happier. See our article Choosing to be happy at work for tips on workplace happiness.

There are many other life lessons that can be translated to career success – you can’t please everyone, money doesn’t buy happiness, you don’t always get what you want, there’s no shame in not knowing the answer, your health is more important than anything, and the list goes on. What did you learn growing up which has influenced your career success?

Are you interested in obtaining some career advice? If so our career advisors are experts in their field. If you would like some direction, please see our Career Guidance Counselling or MBTI personality profiling.

How to join the freelance revolution

Article by Belinda Fuller

How to join the freelance revolutionMany people we talk to dream of becoming a freelance consultant in their specialist line of work. Recent studies suggest that more and more people are taking up this approach to their careers – both from necessity and desire. So how do you go about becoming a freelancer if you’re still working for the boss?

Australia is currently experiencing a kind of freelance revolution. With jobs being cut and companies keen to hire specialist workforce skills only for certain projects or periods, job security is a thing of the past.

For many people, providing their services via freelancing, consulting or contracting is the perfect situation. Studies already indicate that 30% of the Australian workforce undertakes some kind of freelance work and many are doing this by choice rather than necessity. And it’s not just the younger generation that enjoys the fact they can pick and choose work to focus on. Older workers are also embracing the trend to reduce stress, increase flexibility, take back control of their career and life, and in many situations earn higher levels of income for their difficult-to-find skills and unique levels of experience.

Freelancing is a great option for many people wanting to escape the grind of a regular full-time job, but it isn’t for everyone. So what can you do to get started?

  • Understand your reasons why: If you’re doing it because you hate your job or boss, you want to work less hours or earn more money – it’s probably not the right decision. While it’s ok to have long term goals of working less, earning more and not having to answer to anyone, in the short term this is rarely the case. You need to be very good at what you do and passionate about doing that for others on a daily basis if you’re going to succeed as a freelancer.
  • Work out your offer: Being great at what you do and knowing everything about your industry isn’t enough. Pretty much anything can be outsourced to someone these days, which means what you do may be the same as what many others do. Technology has made it easier for independent workers to engage with employers anywhere in the world at any time of the day, which has opened up a global freelance market that didn’t previously exist. This means that whilst freelance work is certainly growing, it is also becoming more competitive to secure. Make sure you can clearly articulate your offer and how it is different. It might be important to narrow your focus rather than broaden it. Being a specialist limits your target market, but it also makes you more attractive to a specific set of prospects, whereas being a ‘jack of all trades’ may not be as effective.
  • Work out your finances: Many people think freelance work will provide instant financial rewards with the hourly rate looking much more attractive (on paper) than a full-time employee’s rate. Keep in mind you spend many more hours on your business than anyone is willing to pay. Your clients pay for a service, but the time it takes to run the business may not be billable. Many factors determine how much extra (unbillable) time you spend, however be realistic about how long it might take you to earn your desired salary and ensure you have the means to support yourself until then. The best way to prepare is to build up a salary safety net – you could start small on the side while still working in paid employment or perhaps think about taking a regular part-time role. Even the best freelancers take continuous bread and butter jobs, so they have a reliable regular income source. And remember, if you’re not in full-time paid employment, you won’t be earning any superannuation, so take that into consideration when you’re planning.
  • Manage your time and maintain motivation: With no manager to hold you accountable, you need to maintain your reliability. Doing what you said you’d do, when you said you’d do it is the secret to success. Your clients (and your income) will depend on this since freelancers often aren’t paid until they deliver. This can be a difficult adjustment, so be mindful of budgeting and ensuring a constant flow of work to maintain cash flow. You will also need to make sure that every one of your clients feels like they are your top priority. The secret is to implement systems and processes to keep everything on track and don’t overcommit. Depending on your personality, this may or may not be an issue, but if you’re not highly motivated, your income will most certainly suffer.
  • Don’t forget about the boring bits: Running your own business means being prepared to get your hands dirty and handle every aspect of your business including the mundane and parts that may be outside your comfort zone such as finances, marketing, prospecting, sales and administration. Many freelancers make the mistake of thinking that because they are great at what they do, they will have a great business. This is often not the case. You need to be an expert in your area BUT you also need to wear many hats if your business is going to thrive. Down the track you may choose to outsource these areas, but in the beginning you will need to work hard and do it all while building your client base.

The opportunities for freelancers are endless. Most people choose it to provide more flexibility and freedom in their life but it doesn’t come easy. Be prepared to work hard and understand you most likely won’t achieve overnight success. You’ll need to allow some time to build your client base.

Would you like career advice to help you decide whether or not to join the freelance revolution?  If so, please see our Career Counselling Services.

14 tips for professional behaviour

Article by Belinda Fuller

14 tips for professional behaviourIt doesn’t matter if you work for a large or small organisation, or if you’re a manager or not, there are always expectations in terms of workplace behaviour. While most people can easily define what unprofessional behaviour is – knowing how to behave is a more positive way of looking at it. So what constitutes professional behaviour?

Professional behaviour is a form of etiquette in the workplace which is linked primarily to respectful and courteous conduct. Believe it or not, professional behaviour can benefit your career and improve your chances of future success. Many organisations have specific codes of conduct in place, but some don’t. In general, it comes down to ethics, integrity, dedication, and being conscious of how you treat co-workers.

TIP # 1: Know your organisation’s mission, values and code of professional conduct so that you’re clear on the expected workplace attire, priorities, behaviours and outcomes.

TIP # 2: Be observant of other people’s behaviour – take note of how they speak and act towards you and others, and in different work settings. Notice how their behaviour comes across in terms of the response it gets. Decide what you’d like to do differently or similarly.

TIP # 3: Be respectful of fellow employees, colleagues and clients, regardless of their rank or status – everyone is important. This includes using good manners, being mindful of personal space and refraining from referencing non-work-related or other inappropriate topics. Use appropriate language, apologise for errors or misunderstandings, and keep your personal opinions of others private.

TIP # 4: Manage your emotions and language, especially during stressful times. Learn to recognise and control frustration, overwhelm, tiredness and other emotional states and never take out those emotions on people in the workplace.

TIP # 5: Manage your time well and know what workload you have to achieve each day. Don’t be late to work or take longer than usual breaks, ensure you meet deadlines, turn up for meetings prepared and on time, and respect other people’s time.

TIP # 6: Act honestly and openly so people can trust you and your word, and always give credit where it’s due. Don’t share confidential, privileged or client information unnecessarily, and never tolerate or justify dishonest conduct by others.

TIP # 7: Maintain accountability for your work and actions – manage expectations by under-promising and over-delivering. Be honest if things go wrong and take ownership of your mistakes – see them as an opportunity to learn and grow, and avoid blame, excuses and denial. Seek help if you need it and work out an effective resolution to move forward.

TIP # 8: Be supportive of your team and colleagues – help where and when you can, even if it’s simply to listen, and be willing to share your skills and knowledge. Thank others when they have done a good job or helped you in some way.

TIP # 9: Understand your company’s preferred way of communicating, follow any company guidelines, and learn the ‘unwritten’ rules that vary from company to company. Read information provided before asking questions, listen to others when they explain concepts, don’t engage in office gossip, speak clearly and in language others can easily understand, and be polite. Be careful of language and tone in written communications, don’t copy in others unnecessarily when emailing (but don’t intentionally exclude others either).

TIP # 10: Audit and manage your social media profile to ensure it is appropriate for public viewing, or make it private. Leverage social media to improve your ‘online footprint’ and enhance your prospects through improved social responsibility. Take out photos or comments that may be offensive or suggestive to others. Think about what is going to make you stand out and focus your content on positive hobbies, interests, volunteer work or charities you support.

TIP # 11: Set aside any differences in order to work well with others. You may need to work with people that you don’t necessarily like, however those who work well with others can often advance on that aspect alone, with teamwork sometimes even outweighing performance.

TIP # 12: Stay focused on work tasks when you’re at work and manage your personal matters so they don’t impact your work.

TIP # 13: Ask for feedback so you can find out what you could have done differently or better. That way you will continue to develop your skills and capabilities while demonstrating your desire for growth.

TIP # 14: Stay committed, dedicated, positive and consistent – it goes a long way to ensuring success and is often contagious with others being inspired to put in a little extra effort themselves.

Essentially, professional behaviour comes down to giving your best at all times while treating others with respect. Think about how your behaviour will be perceived by others and make sure to understand and follow company codes of conduct where they exist.

Would you like assistance with any aspect of your professional career? If so, please see our Career Counselling Services.