Tag Archives: career development

7 ways you know you’re doing a great job

Article by Belinda Fuller

7 ways you know you're doing a great job

Job satisfaction is often linked to how appreciated you feel at work. Sometimes you might not receive the praise you crave and if you’re unhappy at work, it can be difficult to perform. Not every manager is great with praise and some just don’t have the time or inclination to understand how important occasional compliments are. But there are other, subtler ways to tell you’re doing a great job.

There are many times throughout your career when you need to assess your performance. For example, when you’re due for a performance review, when you’re feeling unmotivated, or when you’ve received some unfavourable feedback. If you’re faced with any of these situations, try to assess your performance honestly. If you can, go back to your job description, performance plan, or KPIs to formally assess how you’re going against those goals. Some ways to prove you’re doing a great job, even though you might not actually hear it, include thinking about the following areas:

  1. The value you add: Ask yourself where you might have added value and assess how this helped your manager, department, or the overall company. Try to keep track of any accolades received from colleagues, clients and others; and remember all the things you’ve done to improve processes or ways to get things done.
  2. Your measurable success: Many roles can be easily tracked in terms of performance – sales made against budget or marketing metrics such as responses, likes or clicks. But for other roles that aren’t metrics driven and easy to measure, think about your actions and how they meet or exceed expectations. Did you follow instructions, procedures or rules? Did you deliver an outcome when you said you would? Did you receive some positive feedback from a client or colleague?
  3. Being the go-to person: If you are constantly being asked questions about a variety of areas of the business, there’s a good chance you have become the company ‘go-to person’. Learning about the company and how things work and sharing that knowledge with your colleagues is an excellent trait for any employee and a good indication that you’re doing a great job.
  4. You’re reliable: If you get asked to help out on projects, or assist with last minute tasks, you can be relied upon to get the job done. An employee who turns up on time, listens, does what’s expected of them, is trustworthy, and shows respect is a productive and valuable employee.
  5. You’re asked for your opinion: Being given the opportunity to attend meetings to listen and offer your view on different areas is another indicator that you’re doing a great job and your efforts are appreciated.
  6. You’re proactive: Some people wait to be told what to do, and others take their own initiative to get things done. Managers notice self-motivated, proactive team members so if you offer to help out on tasks that you notice need to be done, but might not be in your direct area of responsibility – you’re probably doing a great job!
  7. You solve problems: Being a problem solver is important, so if you’re faced with a challenge and you tell your boss about the issue while also offering suggestions on how you think it should be fixed, they’ll appreciate your efforts. It makes their life easier and proves to them that you’re invested in the company’s success just as much as they are.

It is important to understand that some managers aren’t great at giving feedback. If you find yourself in this situation, often simply asking for feedback is a good approach. Otherwise, you could find a mentor – either within the company or outside. Mentors can offer advice and they’ve usually faced some of the same challenges you might be experiencing. They’ll help you strategise ways to deal with issues and support you on your path to success.

If you would like help with any aspect of your career, please see our range of Career Counselling Services.

How to join the freelance revolution

Article by Belinda Fuller

How to join the freelance revolutionMany people we talk to dream of becoming a freelance consultant in their specialist line of work. Recent studies suggest that more and more people are taking up this approach to their careers – both from necessity and desire. So how do you go about becoming a freelancer if you’re still working for the boss?

Australia is currently experiencing a kind of freelance revolution. With jobs being cut and companies keen to hire specialist workforce skills only for certain projects or periods, job security is a thing of the past.

For many people, providing their services via freelancing, consulting or contracting is the perfect situation. Studies already indicate that 30% of the Australian workforce undertakes some kind of freelance work and many are doing this by choice rather than necessity. And it’s not just the younger generation that enjoys the fact they can pick and choose work to focus on. Older workers are also embracing the trend to reduce stress, increase flexibility, take back control of their career and life, and in many situations earn higher levels of income for their difficult-to-find skills and unique levels of experience.

Freelancing is a great option for many people wanting to escape the grind of a regular full-time job, but it isn’t for everyone. So what can you do to get started?

  • Understand your reasons why: If you’re doing it because you hate your job or boss, you want to work less hours or earn more money – it’s probably not the right decision. While it’s ok to have long term goals of working less, earning more and not having to answer to anyone, in the short term this is rarely the case. You need to be very good at what you do and passionate about doing that for others on a daily basis if you’re going to succeed as a freelancer.
  • Work out your offer: Being great at what you do and knowing everything about your industry isn’t enough. Pretty much anything can be outsourced to someone these days, which means what you do may be the same as what many others do. Technology has made it easier for independent workers to engage with employers anywhere in the world at any time of the day, which has opened up a global freelance market that didn’t previously exist. This means that whilst freelance work is certainly growing, it is also becoming more competitive to secure. Make sure you can clearly articulate your offer and how it is different. It might be important to narrow your focus rather than broaden it. Being a specialist limits your target market, but it also makes you more attractive to a specific set of prospects, whereas being a ‘jack of all trades’ may not be as effective.
  • Work out your finances: Many people think freelance work will provide instant financial rewards with the hourly rate looking much more attractive (on paper) than a full-time employee’s rate. Keep in mind you spend many more hours on your business than anyone is willing to pay. Your clients pay for a service, but the time it takes to run the business may not be billable. Many factors determine how much extra (unbillable) time you spend, however be realistic about how long it might take you to earn your desired salary and ensure you have the means to support yourself until then. The best way to prepare is to build up a salary safety net – you could start small on the side while still working in paid employment or perhaps think about taking a regular part-time role. Even the best freelancers take continuous bread and butter jobs, so they have a reliable regular income source. And remember, if you’re not in full-time paid employment, you won’t be earning any superannuation, so take that into consideration when you’re planning.
  • Manage your time and maintain motivation: With no manager to hold you accountable, you need to maintain your reliability. Doing what you said you’d do, when you said you’d do it is the secret to success. Your clients (and your income) will depend on this since freelancers often aren’t paid until they deliver. This can be a difficult adjustment, so be mindful of budgeting and ensuring a constant flow of work to maintain cash flow. You will also need to make sure that every one of your clients feels like they are your top priority. The secret is to implement systems and processes to keep everything on track and don’t overcommit. Depending on your personality, this may or may not be an issue, but if you’re not highly motivated, your income will most certainly suffer.
  • Don’t forget about the boring bits: Running your own business means being prepared to get your hands dirty and handle every aspect of your business including the mundane and parts that may be outside your comfort zone such as finances, marketing, prospecting, sales and administration. Many freelancers make the mistake of thinking that because they are great at what they do, they will have a great business. This is often not the case. You need to be an expert in your area BUT you also need to wear many hats if your business is going to thrive. Down the track you may choose to outsource these areas, but in the beginning you will need to work hard and do it all while building your client base.

The opportunities for freelancers are endless. Most people choose it to provide more flexibility and freedom in their life but it doesn’t come easy. Be prepared to work hard and understand you most likely won’t achieve overnight success. You’ll need to allow some time to build your client base.

Would you like career advice to help you decide whether or not to join the freelance revolution?  If so, please see our Career Counselling Services.

14 tips for professional behaviour

Article by Belinda Fuller

14 tips for professional behaviourIt doesn’t matter if you work for a large or small organisation, or if you’re a manager or not, there are always expectations in terms of workplace behaviour. While most people can easily define what unprofessional behaviour is – knowing how to behave is a more positive way of looking at it. So what constitutes professional behaviour?

Professional behaviour is a form of etiquette in the workplace which is linked primarily to respectful and courteous conduct. Believe it or not, professional behaviour can benefit your career and improve your chances of future success. Many organisations have specific codes of conduct in place, but some don’t. In general, it comes down to ethics, integrity, dedication, and being conscious of how you treat co-workers.

TIP # 1: Know your organisation’s mission, values and code of professional conduct so that you’re clear on the expected workplace attire, priorities, behaviours and outcomes.

TIP # 2: Be observant of other people’s behaviour – take note of how they speak and act towards you and others, and in different work settings. Notice how their behaviour comes across in terms of the response it gets. Decide what you’d like to do differently or similarly.

TIP # 3: Be respectful of fellow employees, colleagues and clients, regardless of their rank or status – everyone is important. This includes using good manners, being mindful of personal space and refraining from referencing non-work-related or other inappropriate topics. Use appropriate language, apologise for errors or misunderstandings, and keep your personal opinions of others private.

TIP # 4: Manage your emotions and language, especially during stressful times. Learn to recognise and control frustration, overwhelm, tiredness and other emotional states and never take out those emotions on people in the workplace.

TIP # 5: Manage your time well and know what workload you have to achieve each day. Don’t be late to work or take longer than usual breaks, ensure you meet deadlines, turn up for meetings prepared and on time, and respect other people’s time.

TIP # 6: Act honestly and openly so people can trust you and your word, and always give credit where it’s due. Don’t share confidential, privileged or client information unnecessarily, and never tolerate or justify dishonest conduct by others.

TIP # 7: Maintain accountability for your work and actions – manage expectations by under-promising and over-delivering. Be honest if things go wrong and take ownership of your mistakes – see them as an opportunity to learn and grow, and avoid blame, excuses and denial. Seek help if you need it and work out an effective resolution to move forward.

TIP # 8: Be supportive of your team and colleagues – help where and when you can, even if it’s simply to listen, and be willing to share your skills and knowledge. Thank others when they have done a good job or helped you in some way.

TIP # 9: Understand your company’s preferred way of communicating, follow any company guidelines, and learn the ‘unwritten’ rules that vary from company to company. Read information provided before asking questions, listen to others when they explain concepts, don’t engage in office gossip, speak clearly and in language others can easily understand, and be polite. Be careful of language and tone in written communications, don’t copy in others unnecessarily when emailing (but don’t intentionally exclude others either).

TIP # 10: Audit and manage your social media profile to ensure it is appropriate for public viewing, or make it private. Leverage social media to improve your ‘online footprint’ and enhance your prospects through improved social responsibility. Take out photos or comments that may be offensive or suggestive to others. Think about what is going to make you stand out and focus your content on positive hobbies, interests, volunteer work or charities you support.

TIP # 11: Set aside any differences in order to work well with others. You may need to work with people that you don’t necessarily like, however those who work well with others can often advance on that aspect alone, with teamwork sometimes even outweighing performance.

TIP # 12: Stay focused on work tasks when you’re at work and manage your personal matters so they don’t impact your work.

TIP # 13: Ask for feedback so you can find out what you could have done differently or better. That way you will continue to develop your skills and capabilities while demonstrating your desire for growth.

TIP # 14: Stay committed, dedicated, positive and consistent – it goes a long way to ensuring success and is often contagious with others being inspired to put in a little extra effort themselves.

Essentially, professional behaviour comes down to giving your best at all times while treating others with respect. Think about how your behaviour will be perceived by others and make sure to understand and follow company codes of conduct where they exist.

Would you like assistance with any aspect of your professional career? If so, please see our Career Counselling Services.

What to do now to ensure your next pay rise

Article by Belinda Fuller

What to do now to ensure your next pay riseHappy new year. Welcome back. Hope you enjoyed a nice break. Wait, what? How is it March already? Have you thought about your 2017 pay rise yet? Maybe you just completed a whole review process and the mere thought of going through it again is too exhausting to even consider. However, in order to ensure the outcome you deserve, planning early and establishing a few simple strategies will lay the groundwork for success down the track.

Simply thinking you deserve a pay rise and maybe even asking for, or suggesting it outright might not be enough to get what you are after. To ensure success, you should take some time to build a strong case that demonstrates why you deserve it. Laying the ground work and preparing throughout the year can help you achieve a successful outcome once the time comes to broach the subject. Alternatively, if you’re under-prepared, the experience can be awkward and ineffective.

Your strategy for achieving a pay rise should focus on providing proof of why you deserve it.

Step 1 – Define success. Have a conversation with your manager or supervisor early in the year to discuss what success means to them. For some people’s roles, especially those that don’t have quotas or defined KPIs, success is sometimes subjective. Sitting down and defining what you need to achieve over the next year is a great first step. Write this down and gain agreement from your manager – a quick email confirming the conversation you had is all that’s required.

Step 2 – Record your accomplishments. Continually striving for excellence in your role is the best way to achieve success. But don’t forget to maintain an up-to-date record of achievements as they happen throughout the year – this should include formal performance evaluations, customer thank you or commendation letters and awards, as well as details of all your major and minor wins and successes. Casual comments from colleagues, superiors and customers could be included, as well as details of new systems or processes you implemented or initiated, and tangible victories such as productivity improvements, new customer wins, revenue and/or profit gains.

Step 3 – Know your market value. Do some research to find out what people in a similar role to you earn. Knowing what you’re worth in the outside market is the best way to demonstrate your value to your employer. Make sure to reference your sources and perhaps have examples of recent job ads to prove what you’re saying is true.

Step 4 – Plan your approach. Review your accomplishments before preparing an outline of the conversation you’d like to have with your manager. It’s a great idea to practise what you’re going to say but don’t be afraid to take notes with you, so you remember to cover off all the important points without becoming flustered.

Step 5 – Maintain professionalism. Have the information on hand in order to answer questions and delve into more detail if necessary. Try to relax and present a confident, businesslike approach (preparation will help here). Respond to your manager’s questions and comments in as much detail as required. Acknowledge positive feedback and try not to disagree with any negative feedback – instead use this as an opportunity to gain input into what you could have done better. After presenting your facts, ask for your pay rise outright. State what you feel you deserve based on your achievements and successes. It’s often a better idea to state a range – saying ‘I think I’m worth X’ doesn’t carry as much weight as ‘my recent research indicates that someone in my position typically earns between X and Y’. You could also mention that you’d like to be in the upper end of that range.

Step 6 – Accept the outcome. Accepting the outcome with positivity and grace regardless of the result is important. If your request is rejected, make sure to ask for specific feedback on how you can prepare for a more successful outcome next time, and possibly get agreement on a review time that is sooner than 12 months.

Asking for a pay rise can be a difficult subject for many people to broach, however preparation will ensure the best possible outcome. This shouldn’t be a one off or irregular event either – take some time to regularly review and assess your career status and progress against your goals every 12-18 months.

Would you like help developing a career strategy that puts you on the right trajectory for success? If so, please see our Career Guidance and Career Coaching Services.

Best ways to use your gap year

Article by Belinda Fuller

Best Ways To Use Your GAP YearWhere traditionally taking a gap year has been largely the domain of other cultures, Australians are now embracing it in ever increasing numbers. If you’re not really sure what you would like to do at the end of Year 12 or you don’t get into the course you were keen to complete, it might be a good idea to take a gap year. But it’s important not to be idle.

Taking a gap year means taking 12 months off between finishing high school and starting further study or training. Many Australian students are now deciding to defer their university offer for a year, or simply take a year off to gain more clarity around what they’d like to do.

This trend has led to a new industry. If you do a web search for ”gap year Australia”, nearly 8 million results pop up, with new programs being constantly developed covering everything from backpacking and holidaying in Australia and internationally, to working abroad opportunities, adventure tours, volunteering in remote communities locally and overseas, and even jobs with the military.

If you’re not sure what to do at the end of Year 12, you might like to consider taking a gap year. It can be a great idea for many reasons, some of which include:

  • If you’re not really sure what you want to do for a career
  • If you just want to take a break from studying
  • If you’re keen to travel and see more of Australia or the world
  • If you didn’t get into the specific course you were hoping for
  • If you want to gain skills and experience in the area you’d like to study – a ‘try before you buy’ approach to ascertain whether you’re really going to like it
  • If you want to make some money before undertaking further study

If you do decide to take a gap year, it’s important to give it some purpose and structure. There are plenty of things you could do, including undertaking activities that might support your job prospects down the track, or gaining some experience in the area that you would like to study. Here are some ideas:

  • Get a job: Working gives you valuable life skills and experience. Even if the job isn’t within the specific area you’d like to study in the future, a combination of formal study and some work experience is often more appealing to potential future recruiters. Of course, work experience in the area that you’re looking to study is better, so if there aren’t any opportunities for paid employment without previous training – investigate volunteer or unpaid work experience opportunities as well.
  • Travel: If you’ve saved up enough money, you could travel overseas or take a trip within Australia. To get the most out of your trip, and fund it at the same time, you could spend some time working while being a tourist. A UK based organisation that is currently catering to the rising demand of people taking gap years and wanting to participate in adventure travel is Real Gap Experience – with experiences ranging in length from two weeks to two years. Real Gap Experience have sent over 50,000 people on adventures to over 35 countries. Opportunities include volunteer work, paid work experience, teaching abroad or simply travelling around the world.
  • Volunteer: Volunteering is another great way to learn new skills while making a contribution to the community. There are many different volunteering options – including those overseas or within remote or outback areas of Australia. Check out the Seek Volunteer site which was created to provide an effective meeting place in Australia to connect volunteers with opportunities. There are currently around 700 organisations registered with several thousands of jobs covering a diverse range of locations, causes and areas of focus.
  • Go on a student exchange: Many countries offer recent school leavers the chance to attend school and live with a host family. These opportunities provide a unique experience where you’re not a tourist or guest – you live like a local with your host family and become immersed in the culture as a member of the local community while learning a new language (if applicable) and gaining valuable international experience. There are countless overseas study programs that can be undertaken. Student Exchange is an Australian organisation focused on helping students navigate the myriad of options and choices.
  • Make the most of it: Finally, a gap year can be a way to experience things you never have before, or wouldn’t as a student in Australia. Whether you take the opportunity to have a study break, or use it as a time to develop skills to support your future studies and/or job prospects, it can be a memorable and valuable time, and contribute significantly to your longer term career aspirations.

Do you think you’d like to take a gap year? Are you unsure which career path to take or which course to study? If so our Career Advisors are experts in their field. If you would like some direction, please see our Career Coaching Services.

Will your job exist in five years?

Article by Belinda Fuller

Will your job exist in five years?According to experts, many of the jobs we take for granted today may disappear sooner than we think. With rapid technological advancements, globalisation, increasing government regulatory demands, demographic and lifestyle modifications, the pace of change is rapid. So how can you predict whether your job will still exist in the future?

According to a report released by The Foundation for Young Australians (FYA) on ‘The New Work Mindset’, there are new sets of skills required to thrive in the new world of work, as well as a need to shift our mindset around our approach to jobs, careers, and work. Other research conducted over several years indicates that the way we work is increasingly being affected by automation, globalisation and collaboration. So how do we keep pace with change, and how do we even predict if our jobs will exist in the future?

The professions most likely to not exist in the near future are those where automation and/or technology is having the biggest impact and human interaction is not necessarily required. These include bank tellers, secretaries and administrative staff, traditional retail and customer service roles, travel agents, print journalists, manufacturing/assembly line workers, toll booth operations, IT support workers, and other less obvious areas like mining where automation is having a huge impact on human interaction; and university lecturers due to the rise in online training.

While all of these professions may not exist in years to come, most experts predict that while we lose jobs in one area or another, they will most certainly be replaced with other jobs – with many of the jobs of the future not even existing today. For example, some research indicates that over the past 25 years, Australia has lost 1 million jobs in manufacturing, administration and labouring, but gained more than 1 million jobs across the knowledge and service industries.

The jobs that will remain, appear, and continue to grow in demand will almost certainly require human traits such as common sense, compassion and interpersonal interaction, communication, teamwork, problem solving, innovation and creativity, project management and planning, training others, research and analysis, and writing.

The industries with predicted growth include:

  • Health care workers – nurses, pharmacists, radiographers, physiotherapists, community health workers, paramedics
  • Medical staff – GP’s, specialists, surgeons, psychiatrists, dentists
  • Emergency services workers
  • Social workers
  • Beauty and massage therapists, make-up artists, fitness instructors
  • Teachers, childcare workers, special education teachers
  • Policy analysts, statisticians, economists, financial brokers
  • Solicitors, actuaries, market research analysts
  • HR advisors, organisational psychologists, OH&S advisors
  • Gallery or museum curators
  • Detectives
  • Programmers, software engineers, web developers, database administrators

According to the FYA report, jobs are more related than we may have previously realised – with the good news indicating that when you train to work in one job, you may actually be acquiring the skills to work in 13 other jobs (on average). That means the skills you acquire for a role that may no longer exist in the future, will most likely be able to be used in several other roles.

Are you unsure which career path to take or which course to study? Are you interested in obtaining some career advice? If so our career advisors are experts in their field. If you would like some direction, please see our Career Coaching Services.

How to fit study in while working

Article by Belinda Fuller

How to fit study in while workingOne of the most common barriers to completing further study while working full-time is the perception that you don’t have enough time. We have found that it can be done though – even for the busiest of people. It just takes commitment, some careful planning, and the willingness to perhaps give up some activities for a short period.

Many of our clients fit full-time study in while working full-time and at first it can seem like an impossible (or downright crazy) thing to do. For many people, there just isn’t any alternative for financial reasons. Others may want to study while working to support their knowledge with practical skills, or retain their position in the workplace while studying. Regardless of the reasons for undertaking study while working, it’s important to maintain a balance otherwise you are likely to burn out. In saying that, there are some periods that you will feel like all you are doing is working or studying. This is where some pre-planning is important.

Here are our tips:

  • Schedule everything: at the beginning of the semester or study period, you should receive notifications of exams, assessments and anything that needs to be handed in or completed. Record all these important dates into a wall or desk planner that is easily visible. Work out what needs to be done for each subject and schedule in time each day or week to do that. By all means, enter this into your electronic calendar, but having it on show permanently will urge you to do something towards your goals on a more regular basis. If you create a schedule at the beginning of the semester and highlight when certain things need to be done by, you’ll have a much better chance of success.
  • Split up your reading: for many people, reading is time consuming and can’t be done at the last minute. I don’t know about you, but I can only read a certain amount of information that needs to be retained in one sitting otherwise I just end up with brain fog. Similar to the above point, work out what you need to read and how long you have to complete it then create a schedule that helps you understand how much reading you need to do on each day or each week. Once you have your schedule, enter it into your planner and commit to doing it so you don’t end up overwhelmed at the end.
  • Maximise your commute: at one time in my life when I was studying while working full-time, I chose to catch the train so I could read and/or prepare for assessments even though I had access to free parking. Alternatively, if you must drive to work, you could investigate audio options. You can even convert PDF documents to audio files with various free online tools.
  • Use your time efficiently: keep some study notes with you at all times, so that when you are faced with a wait or down time, you can slot in some reading or preparation. Even short periods of 5 or 10 minutes can help – when you’re waiting in a queue, sitting at an appointment, or even working out at the gym (on a treadmill or bike) you can create some extra reading or study time.
  • Make sacrifices: while we don’t recommend abandoning all leisure activities or time spent with family and friends, there are going to be times when you need to sacrifice things. You could be the most organised person in the world, but freeing up blocks of time to focus on study will make all the difference in the long run. Think about how often you watch TV or mindlessly scroll through social media. Sometimes saying yes to a social event is an automatic response, when you could have a catch up at another time that doesn’t interfere with your study.

It’s important to be realistic and work out how you can make your study schedule work. Planning ahead and working when you’re most productive helps you to achieve more in less time. And, don’t beat yourself up if things don’t go to plan – simply make another time to catch up on what you’ve missed and keep your eye on the big prize at the end.

Are you interested in studying but unsure which path to take or course to study? If you would like some direction, please see our Career Guidance Counselling.

How to Change Your Career in 2017

Article by Belinda Fuller

How to Change your Career in 2017 While we now know, a job for life is a thing of the past, changing careers is still a daunting prospect for most people. If you are in a position where you dread going to work each day or you feel trapped in an industry or company you despise, then you owe it to yourself to make it a priority to change your situation before it becomes desperate. Changing careers to achieve a more positive and enjoyable lifestyle takes courage and commitment, but it is possible – even in today’s uncertain job market.

However, in most cases you won’t simply be able to switch careers and expect the transition to be pain free. There are many things to consider before you jump ship. We’ve compiled a step by step guide that will help ensure you are ready for your next step – professionally, emotionally, and financially. Follow our guide, and you might just be facing the New Year with a new role and improved direction. 

  1. Think about why you want a career change – is it really your career you need to change or is it just your current role that isn’t satisfying? Make a list of your core strengths and weaknesses, then think about the things you like to do and those you don’t. Once you have completed your analysis, you can look outside your current role, industry, and/or company and try to determine what aligns with your strengths and likes. We often find clients who are great at what they do and are in a job that is seemingly a good fit for them, but the company they work for is not ideal. It is very important at this stage to understand where your issues actually lie before embarking on a career change. If it’s the job you dislike, then perhaps a similar job in a different industry or environment could make you happier rather than a complete career change. If it’s certain aspects of your current role you dislike, there might be an opportunity to diversify and take on a role with slightly different responsibilities.
  2. Identify the direction you’d like to pursue – once you have decided that you do want to change careers, you need to think about where you’d like to head. If you have no idea, go back to your list of ‘likes’ and what you enjoy doing as well as what you’re good at. List your current skills, experience and education and think about how you might be able to transfer them to a different area. Research different careers using some of the numerous available online resources including those found in this month’s Useful Career Resources and Tools article. Identify what experience, knowledge, skills and qualifications you need to succeed. Many people who come to us for Career Coaching Services don’t know what direction they want to head in but they can gain advice or confirmation that their interest in changing careers is valid and ideas on what direction they might be able to take. At this point, it is very important to involve other people – professionals, family, work colleagues you can trust – to help you identify and clarify your new direction. You could also consider taking a Myers-Briggs Type Indicator assessment to better understand your personality type, which can help you to effectively identify and/or narrow down some new career choices.
  3. Decide how to make that change – from the overview you’ve developed, look at how you might be able to make a change. You may have a lot to consider before deciding if and when to make your transition, including financial, family and study considerations. Analyse your financial situation and how that could be affected. Think about further study required and how you could achieve that – find out whether some or all of it can be completed part-time while still working. Think about the fact that many careers look great to an outsider, but the reality of the day to day job isn’t so interesting. Investigate opportunities for volunteer work to help you gain the experience you need. Seek out and talk to people already working in your area of interest to gain a better understanding of their opinions and experiences to help you become more informed.
  4. Look to the future – when considering any career change, it is important not to dwell on the past and worry about how many years you’ve ‘wasted’ in a career you loath. Many people who’ve spent years working towards a career or role they longed for at a younger age are reluctant to ‘throw it all in’ but focus on the years you have left ahead of you and how your unhappiness working in a role you dislike will affect the rest of your life. Conversely, simply walking away from a career that you aren’t happy with isn’t always the answer either. Sometimes, changing small things can help. Taking up a hobby or volunteering in an area that you’re passionate about can change your mindset and give you something to look forward to. Likewise, seeking out a similar role in a different company or industry can often be the answer.

Changing careers can be a very rewarding experience, but will require strong courage and conviction from you. It may involve lots of hard work – especially if you need to complete additional training or study. Taking an honest look at why you want to change careers and what you hope to achieve is a great first step to ensuring you achieve a successful career change. 

Would you like help from a Career Advisor to determine whether or not changing careers is a viable next step for you? If so, please see our Career Coaching Services.

Useful Career Resources and Tools

Article by Belinda Fuller

Useful Career Resources and ToolsJob hunting and/or making a career change can be demoralising and downright confusing. Applying for endless roles, and not hearing back, or worse still receiving automated rejections within minutes of submitting an application can dent even the most positive person’s confidence. With a raft of online and digital resources out there to help, this article summarises our top recommendations and what they’re useful for.

I have listed just some of my favourites, and incorporated others from my career coaching and interview training colleagues. Our number one tip for job seekers is to always conduct comprehensive research. We suggest researching the role you are seeking to achieve; gaining an in depth understanding of the requirements of the role in terms of qualifications, skills and experience; identifying any industry specific recruiters you should be talking to; having an appreciation of the keywords used by employers to seek candidates; and understanding the salary expectations. Without this understanding you may not achieve the success you deserve.

Some of the many resources we use on a regular basis to help our clients include:

  • www.seek.com.au – in addition to listing open positions across Australia and within many global locations, Seek also provides significant other resources for job seekers. You can quickly and easily set up job alerts to ensure you don’t miss any viable opportunities and you have the option to establish a personal profile which can be viewed by potential employers who make direct contact with you. I also recommend clients use Seek as their personal online career database – it’s a great tool to help you clarify many aspects of your job search – use it to understand what roles are being advertised and where, identify keywords and transferable skills, clarify required qualifications, pinpoint companies and industries that may currently be advertising, identify potential relevant recruiters, and access current salary information.
  • http://insightsresources.seek.com.au/employment-trends – Seek’s insight and resources area contains a raft of information on employment trends (broken down by State).
  • www.seek.com.au/Recruiter – another of Seek’s resources that allows job seekers to search for some of Australia’s leading recruitment agencies and view their current job vacancies on SEEK. This is particularly helpful if you’re in a niche market with just a small number of recruiters retaining most of the advertised roles.
  • www.aqf.edu.au/aqf/in-detail/aqf-qualifications – this is a great resource for school leavers or people looking to change careers since it’s the simplest way we’ve come across to explain the hierarchy of qualifications.
  • www.myskills.gov.au – this government resource provides a national directory of vocational education and training (VET) organisations and courses. It is a federal government initiative targeted towards enabling consumers to search for, and compare, VET courses and training providers.
  • www.careerone.com.au – this site lets you browse jobs in a variety of ways and offers a range of career advice, time saving and job hunting tips under the career advice section. It can be used in a similar way to Seek to better understand your different career options.
  • www.livesalary.com.au/search-salaries.aspx – a specialist salary exchange website created as a resource for people seeking relevant, real time salary information. Salary data is entered by Australian employees and compiled anonymously so all Australians, free of charge, can determine how their salary compares to their colleagues. Salary information is available on literally thousands of different job titles with data shown in real time – so the moment salary data is entered it becomes available to the entire community.
  • www.fairwork.gov.au – The FairWork Ombudsman aims to provide an effective and efficient workplace regulator that is responsive to the evolving needs and expectations of the Australian Government and the community. This website is a great resource that provides a vast array of advice and information about workplace rights and obligations.
  • www.moocs.co – a simple central directory of existing free Massive Open Online Courses (MOOCs) available in K-12, higher education and other areas for anyone looking to learn. A Mooc is a free online course available to anyone and is a great concept if you don’t want to commit to a long term study option or would like to ‘try before you buy’. Most courses are structured similar to paid online courses in terms of the teaching and learning methods – where video, group chat, assignment and tests are all included – but they don’t generally provide academic credit for use in other traditional courses, nor will you have much (if any) interaction with the lecturer.
  • www.business.gov.au – if you are considering establishing your own consultancy or small business, this site provides everything you need to know – including business setup advice, taxation obligations, financial and insurance information, general business planning, information on employing people, grants and assistance, and a vast array of other useful facts.
  • www.google.com – with so many resources on recruitment, training and career advice available at a national, state and local level, it’s worth spending some time conducting some general research to identify what’s available in your particular area.
  • www.katieroberts.com.au/career-advice-blog/ – finally, our own blog contains a raft of articles on various topics relating to choosing a career, resume writing, job searching, LinkedIn, writing job applications, and preparing for interviews.

Are you searching for the right career but unsure which path to take? Do you trawl the internet looking for career and/or training inspiration? Are you struggling to make sense of all the career resources out there? Perhaps you are confused about which course to study.

If you would like help developing a comprehensive job search plan or career strategy, please see our Career Counselling Services and our one-on-one Career Guidance Counselling, which we provide over the phone or in person in locations across Australia.

6 Things to Consider When Requesting a Pay Rise

Article by Belinda Fuller

6 Things to Consider When Requesting a Pay RiseThinking you deserve a pay rise and maybe even asking for one outright, might not be enough to achieve the outcome you are after. To ensure success, you will need to build a strong case that demonstrates to your manager why you deserve a pay rise – with proof that showcases your success and supports your case.

This process should ideally be ongoing right throughout your career, with your strategy relying on the development of a strong case demonstrating why you deserve it. Here are some simple steps to follow:

Step 1 – Understand your company process – the most appropriate time to have a pay rise conversation is during a formal one-on-one performance review or your annual appraisal. However, pay review processes differ from organisation to organisation and some don’t follow a formal process at all. If your company doesn’t hold regular reviews/appraisals, you should ask for an opportunity to present your case. Don’t ambush your manager though – simply tell them you’d like to have a meeting to discuss your performance and success moving forward – so there are no surprises for them – and they have the opportunity to prepare as well.

Step 2 – Get your timing right – when asking for a raise, this is important. If you’ve only recently started in the role, or the company is going through a bad patch, now is not going to be a great time to request a raise. Even if you’ve been over-performing in the role, if you haven’t been there long, you might raise suspicions about your long-term commitment by asking too soon. As a rule of thumb, if you have been in your role for at least six to 12 months, and have performed over and above what’s expected, then it may be an appropriate time to ask.

Step 3 – Record successes – continually strive for excellence in your work and maintain a file of your achievements. This should include formal performance evaluations, customer thank you or commendation letters and awards, as well as details of other minor wins. Casual comments from colleagues, superiors and customers can also be included, as well as details of new systems or processes you implemented or initiated, and tangible successes and achievements such as productivity improvements, new customer wins, revenue and/or profit gains. 

Step 4 – Develop a strategy – review your success file before developing a strong business case for presentation to your manager. Your case should detail achievements and showcase skills that are important for moving up the ladder – such as leadership, company knowledge, teamwork, and innovation. Research current salary trends in your market so you know what a fair target is; and it’s a good idea to practice what you’re going to say. Write a brief script and always quantify your achievements. Don’t be afraid to take notes with you so you can reference specific details without getting flustered.

Step 5 – Maintain professionalism – make sure you have all the information you need on hand to answer questions and delve into more detail if required. Relax and present your case in a confident, businesslike way. Respond to your manager’s questions and comments in as much detail as necessary. Acknowledge positive feedback and try not to disagree with negative feedback – instead use this as an opportunity to gain input into what you may have done better. After presenting your facts, ask for your pay rise outright. State what you feel you deserve based on your achievements and successes.

Step 6 – Accept the outcome but ask for more information – if your request is rejected, you should take the opportunity to request specific feedback on areas that are lacking. You should accept the decision with a positive attitude regardless of the result, however don’t be afraid to ask for an explanation as to how you can prepare for a possible future pay rise. This can sometimes be difficult to hear, but having your manager explain what you need to do in the future to achieve the pay rise you are after will hopefully help you succeed further down the track.

Asking for a pay rise is difficult for some, however preparation and a professional approach will ensure the best outcome. It is also important to treat it as a regular event – we suggest reviewing your career status and progress against your goals and aspirations ideally every 12-18 months.

Are you constantly listening, learning and planning? Would you like career advice to better understand what you should be doing to plan for the future? If so, please see our range of Career Counselling Services.